Highlighted
PeterGV
Level 1: Cadet

Blocked from sending emails

Hi

I am repeatedly getting an error when I attempt to send messages. This is affecting my business and I need it resolved.

 

the error I get is as follows:

 

    SMTP error from remote mail server after end of data:

    host extmail.bpbb.bigpond.com [203.36.137.234]:

    558 5907765B2FBD2968 Message content rejected due to suspected spam. IB703

 

I have a Telstra DOT/ADSL

 

I use Outlook and my domain is with netregistry

 

I have checked Spamhaus and neither my IP address nor domain are black listed

 

I am able to send mail from my email address using webmail and I have previously logged an issue with Netregistry

 

Can anyone help, please

thanks

Peter

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY
Technical Support
Technical Support

Re: Blocked from sending emails

Hi Peter,

 

With that error type, your domain may also be listed here http://www.invaluement.com/research/

 

If your IP or domain is also not listed there can you PM me some further details.

 

- AlistairQWA

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Goodbye Excess Data Charges

Hello New Plans.

Find out more