Tangentric
Level 1: Cadet

Business Mail SSL?

Answered

I have the Telstra Business Broadband Bundle, and I've (finally) figured out the settings so that mail actually works.. (Telstra really need to have a single set of instructions with the correct settings, and have decent instructions for iphone business mail setup).. anyway, to my surprise it seems that all my Telstra Business mail authentication is sent via clear text? No SSL?

 

Is there an SSL option somewhere that I can switch on? Even my free email accounts with other providers offer SSL, I can't believe that Telstra BUSINESS mail wouldn't have that as an option but I can't find any details.

 

Can anyone help? Much thanks in advance!!

Glen

1 ACCEPTED SOLUTION

Accepted Solutions
Level 21: Augmented
Accepted Solution

Re: Business Mail SSL?

Hi Tangentric,

Welcome to Crowd Support!

The answer to your question relys on what hosting plan you are with. If you've opted for the "10 Free POP email" plan then yes, all emails are just standard pop emails and don't authenticate via SSL. If you would like a more sophisticated email type there are other plans such as Business Mail Advanced and Exchange emails that you'd need to talk to the TB Sales team about.
Lathania

_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.

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1 REPLY 1
Level 21: Augmented
Accepted Solution

Re: Business Mail SSL?

Hi Tangentric,

Welcome to Crowd Support!

The answer to your question relys on what hosting plan you are with. If you've opted for the "10 Free POP email" plan then yes, all emails are just standard pop emails and don't authenticate via SSL. If you would like a more sophisticated email type there are other plans such as Business Mail Advanced and Exchange emails that you'd need to talk to the TB Sales team about.
Lathania

_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.

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