AzzaE
Level 1: Cadet

Business phone via NBN - divert on no answer.

Answered

Hi - looking to switch to Telstra FttN NBN service with land line and need to know categorically if I can a) divert to another number on no answer and b) change/set the delay before it actually diverts - i.e. set the number of seconds/rings after starting to ring on the land line and when it diverts to the alternative.

 

Many thanks.

 

Aaron

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Support Team
Support Team
Accepted Solution

Re: Business phone via NBN - divert on no answer.

Hey Aaron

 

We can definitely help you with this and there are options available for how to manage you calls with a business service. These are basic features that you can set up from your handset, more info and steps here: https://tel.st/nlsd8

 

There are more advanced features such as Call Conductor which can help you manage your calls in other ways. More details here: https://tel.st/sr9b2

 

Let me know if you need any further assistance.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Highlighted
Support Team
Support Team
Accepted Solution

Re: Business phone via NBN - divert on no answer.

Hey Aaron

 

We can definitely help you with this and there are options available for how to manage you calls with a business service. These are basic features that you can set up from your handset, more info and steps here: https://tel.st/nlsd8

 

There are more advanced features such as Call Conductor which can help you manage your calls in other ways. More details here: https://tel.st/sr9b2

 

Let me know if you need any further assistance.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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