Level 1: Cadet

How does the shared data get applied?

We have 2 mobile phones in a shared data business plan. One phone has 2.5gb of data allowance and mine has 6gb of data allowance. I am about to exceed my allowance for the month but the other phone still has 2gb of available allowance.

How do I avail myself of the allowance of the other phone? Is it automatically done for me?


Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: How does the shared data get applied?

Hi Swerv, if you are sharing the data on a business fleet plan then as long as the combined usage does not exceed the combined allowance, you have not gone over. So for example you use 1GB on one phone and 7GB on the other, you are within allowance.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now