Level 1: Cadet


Placed order for internet connection on 16 Feb. Received text 16 Feb check your order on line. So far nothing. I live on the Mid North Coast NSW. Can anyone tell me how long it takes to modem and connection. Thanks Bob

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Support Team
Support Team

Re: Internet

Hi Bob281, 


Can appreciate the concern with your Internet order there. 

Our Live Chat team here: can access your account to check that info and advise from there. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Level 3: Gumshoe

Re: Internet

Hi Bob
No surprise nothing has happened - all the Telstra staff have been offshored. Now if your connection was in Manilla they could help you, mid north coast NSW, suggest you use an Australian based company

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