Mike_GLC
Level 1: Cadet

Is it possible to get a static IP for Telstra NBN on HFC

I've had completely conflicting information from several different Telstra employees ...

 

The only think I can see on-line says it's for ADSL - https://www.telstra.com.au/internet/extras


Regards,
Mike Lazarus
Act! Evangelist
GL Computing

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3 REPLIES 3
Level 22: Superhuman
Level 22: Superhuman

Re: Is it possible to get a static IP for Telstra NBN on HFC

From memory any NBN service can have a static IP. The confusion may be around Telstra HFC cable not being able to have a static IP.
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Mike_GLC
Level 1: Cadet

Re: Is it possible to get a static IP for Telstra NBN on HFC

Do you know the link to add it? The one I posted says ADSL

Regards,
Mike Lazarus
Act! Evangelist
GL Computing
Level 22: Superhuman
Level 22: Superhuman

Re: Is it possible to get a static IP for Telstra NBN on HFC

I think you can do it from your Telstra my account by clicking on the internet service then add ons. Alternatively call sales or billing to have it added.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

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