I am a business owner in Western NSW.
I can not get adsl or nbn where I am so I am stuck with the mobile broadband as the only solution.
Pity that the prices are ludicrous and the plan limits are completely unreasonable. I understand that alot of people only use mobile bb when they are out of the office or travelling and dont need much capacity, but we use mobile broadband to run our entire company because your current infrastructure does not support any other internet access. With most business transactions and accounting being cloud & email based now, our dependance on the internet is everything. When is Telstra going to come into the modern age and learn to be flexible to tailor plans to suit individual cases and not charge the earth for it???
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Mick, I again understand your problem.
All ISP's are seemingly doing the minimum or no expansion because they know that when the NBN is done they will be junking their equipment and investment.
Even in inner suburbs in a capital city, until I moved, I had to put up with usually 1mb/s because of the lack of investment. All I was told was money, money, money.
Have you checked the NBN website as they display their plans for upcoming installations.
You could always write to the management, but I doubt that would make any difference.
You have my sympathy.
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.