Highlighted
Nomi83
Level 1: Cadet

Worse customer service (VERY DISRESPECTFUL STAFF)

The guy I was forwarded to was EXTREMELY EXTREMELY Rude, continuously spoke over me then when I have him an example of how I've been understanding regarding Telstra... He started speaking over me and said I need to speak to someone else to vent..... (Wth?) I wasn't rude nor spoke in a manner that might come across rude.. After telling me he'll get someone I can vent to to call me back he just rushed off the phone... (Hung up)

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: Worse customer service (VERY DISRESPECTFUL STAFF)

Hi @Nomi83

 

Thanks for reaching out and I'm really sorry to hear you've experience this, it's certainly not the service we wish to provide our customers and I can appreciate your frustration. 

 

Were there any outstanding matters I can assist with today? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now