Telstra Business

Business Broadband

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Level 1: Cadet

Hi there, We are about to start the renovation of a shearing shed on our family farm in Carrickalinga (935 Forktree Road) and turn it into a micro brewery and brewpub. As part of this work we will need to get a new network connection installed. I've ...

Level 2: Rookie

Hi, I have a Billion 7800NXL router which I have had a Sierra Aircard 320u modem plugged in to for the past 3 years for my business internet which is 4g as we are too far from the exchange to get adsl etc etc. speeds used to be great at around 25 - 3 ...

Level 1: Cadet

Hello,I am a business customer and have the Nighthawk M1 wireless Broadband, It works fantastic. Very quick 40 - 55mpbs... Connected to 4 devices with no issues...However, I need a static IP for our security system.I have tried on 3 occasions to get ...

Level 1: Cadet

Can we still use the Telstra Commander phone sets if we go to NBN

Level 7: Deputy Inspector

Hey, I'm chasing an update for a business NBN (failover dongle setup) issue we're having. The complaint number is at the end - I submitted it on 15th Nov and just received acknowledgement of its receipt a day or so ago. I've also received an SMS I be ...

Level 1: Cadet

We are currently not able to send 'to' any bigpond email account from our organisation. Can anyone please asssit ?thanks   @remote Server at ( returned '400 4.4.7 Message delayed'

9/26/2017 8:55:19 AM - Remote Server ...

Level 1: Cadet

I have had my buisness Telstra broad band with an outage issue for 6 days, every day the same response from Telstra call centre is that it will be repaired by 7.00 pm,  but nothing happens, Telstra please fix the problem and why is my nbn connection ...

Level 2: Rookie

We have Telstra Business ADSL in our office. On good days we get 10Mbps download speeds but on bad days (like today and yesterday) it drops to 150kbps all day. Is there anything we can do?

Level 1: Cadet

We changed ISP this week and since then bigpond has not allowed our mail through. Current error is  421 Temporarily rejected. Reverse DNS failed IB108. Attempted to failover to alternate host, but that did not succeed. I have checked on MXToolbox and ...

Level 1: Cadet

Does Telstra TV work on a Business Broadband plan?

Level 3: Gumshoe

I just purchased a Netgear Nighthawk M1 on a sole trader account.   The sales team said it could and would be configured with a public IP address.   I got the router home, started and set it up and it has a private IP address (in range 10.*.*.*), not ...

Level 1: Cadet

HI over the past few months our internet for our business has slowed right down and we are getting dropping i and out. it isnt as efficeine tas it was a year ago whe we first subscribed to Telstra, can you please help Alannah - Boxall Surveyors

Level 6: Bloodhound

Hi.  I got somethig weird going on when I log into My Account  When I click on the Mobile tab I can see my 4 accounts there. When I expand the one for my mobile broadband account it displays my ...

Level 1: Cadet

Dear Telstra Business,   I urgently need to add 2 new SIMs to gain access to telstra.extranet APN.  We have 6 SIMs already configured for telstra.extranet, and now need two new SIMs with the same configuration (I have the SIMS, they just need the cor ...

Level 1: Cadet

I have a Telstra Business Premium Mobile ($195) plan .. has 16GB data/mo... and a Telstra 4GX III dongle. The data sim in the dongle is a bundled device with the iPhone 6 sim.... The dongle sim has only 100mb quota, while the phone sim has 16GB. Each ...

Level 1: Cadet

Hi I was looking at the small business website hosting - alot of information there but is email hosting included or is that extra ? We have phones, mobiles, and internet direct to the office already and i think it might be simplier to bundle up on so ...

Level 2: Rookie

Does anyone have any guidance on installing the Telstra 4G USB devices via SCCM for a corporate enterprise. Also Being that this appears to use the same Telstra Wacther software, is there any way to either install both the 3G and 4G versions together ...

Level 2: Rookie

as in the subject line we are getting this error on all computers using that as the SMTP server. works fine if we drop back to     any ideas?    adsl line is at Alstonville,  nsw  2480

Level 1: Cadet

I'm hoping someone will be able to point me in the right direction on this one. Over the last few months, we have had an intermittent issue where if someone in the office opens a lot of browser tabs simultaneously, or opens a page with a lot of eleme ...

Level 1: Cadet

After 6 months of our modem regularly losing WiFi and then locking up, I am being told by Telstra that the problem is not the Gateway Pro V7610 modem but one of my 6 Apple computers or my apple express modem that conect to the network as an extender. ...

Level 1: Cadet

We have what appears to be a completed installation of a Telstra Direct 100mb/s Fibre Internet Connection at our office that we can't use as we have not received a configuration notification. Last feedback we received from an onsite Telstra tech abou ...

Level 1: Cadet

Hi Telstra Crowd Support, My client has a Netgear Genie router installed on the site, I am not aware of any other third-party/ISP devices installed except for this one. Now, I am getting a PCI-DSS vulnerability on my clients public IP from Telstra, w ...

Level 1: Cadet

Should I use McAfee for protection on my Telstra small business broadband?Thanks 

Level 1: Cadet

I have an Static IP assigned to my BigPond service (Liberty ADSL), but this IP address is not being routed by Telstra. I have verified that the ADSL service is fully functional, with the specified address assigned. We can surf the web and send email. ...

Level 4: Private Eye

I have read throu the booklet trying to find some info about firewall on the card or on the hub does anyone know about this Many thanksRichard