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benhelps
Level 8: Inspector

v7610 Biz modem SNMP setup

Hi,

 

I need some help finding where to setup/enable SNMP on our business modem (a Netgear v7610). We've been using a Cisco 877 for the last decade without incident, however with the impending NBN Telstra sold our business a Netgear V7610 as their business grade modem. Yet darned if I can figure out how to get it outputting SNMP (eg SNR, attenuation, packet losses, etc, for our PRTG server) as well as the 10-15 year old Cisco could. Help!

 

Ben Helps
https://benhelps.me

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10 REPLIES 10
Level 25: The Singularity
Level 25: The Singularity

Re: v7610 Biz modem SNMP setup

I have just been through the manual, and can't find anywhere to do that. It may not be possible with the current firmware.

@Yastiandrie could you confirm this?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
benhelps
Level 8: Inspector

Re: v7610 Biz modem SNMP setup

Even if I have to telnet/SSH into the modem to get access to the SNMP enable function, that would be OK. Just struggling to find how to get this new premium business grade modem up to the grade of our 10-15yr old one Smiley Tongue

Ben Helps
https://benhelps.me
Level 24: Supreme Being
Level 24: Supreme Being

Re: v7610 Biz modem SNMP setup

AFAIK you cannot enable SNMP, or Telnet/SSH into the modem either, on the 7610 (Or any modern Telstra Gateway)

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benhelps
Level 8: Inspector

Re: v7610 Biz modem SNMP setup

Ouch! Should I be requesting Telstra provide us with a business not residential grade modem for our business plan?

As long as it won't break any future VoIP style phones I guess
Ben Helps
https://benhelps.me
Level 25: The Singularity
Level 25: The Singularity

Re: v7610 Biz modem SNMP setup

Unfortunately, as far as it goes, that is a business grade modem.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
benhelps
Level 8: Inspector

Re: v7610 Biz modem SNMP setup

Err, so why is it being sold as a business modem if it's less capable than a 15yo one? And if they've crippled decent (any) SNMP querying, what do they offer as a replacement for decent over-time collection of line quality data?
Ben Helps
https://benhelps.me
Telstra (Retired)
Telstra (Retired)

Re: v7610 Biz modem SNMP setup

As SNMP is an older technology, we have no plans to include it in our gateways. However, our gateway provide support for TR-069.

 

If you require SNMP, then an alternative router would be a better solution. 

 

- Shelly

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benhelps
Level 8: Inspector

Re: v7610 Biz modem SNMP setup

Ah interesting, thank you.

We currently use the free PRTG server for our SNMP traps, however it doesn't appear to support TR-069.

Have you perchance heard of any good free (bonus points for Linux based) TR-069 equivalents to PRTG server? In essence just a server that captures and Presents queryable historic SNR, attenuation, etc data
Ben Helps
https://benhelps.me
benhelps
Level 8: Inspector

Re: v7610 Biz modem SNMP setup

Bump Smiley Tongue

Also a quick skim of TR-069 makes it sound more like something an ISP/RSP would use to push firmware updates etc to their customer's modems. It sounds like it's typically a baked in call home from a customer's modem POV so I'd have to do some complicated MITM attack on my own modem just to utilise it. Not sure, may be reading it wrong, there may be other consumer oriented uses for TR-069 ?
Ben Helps
https://benhelps.me
Telstra (Retired)
Telstra (Retired)

Re: v7610 Biz modem SNMP setup

I have been advised that TR069 is not able to be utilised by users, sorry.

 

- Shelly

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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