Michael2018
Level 1: Cadet

Buisness least assure

How to claim Buisness least assure if your device is lost someone send me a link please ?

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3 REPLIES 3
Level 24: Supreme Being
Level 24: Supreme Being

Re: Buisness least assure

You need to recontract the service so would contact your business centre or the business sales team.

https://www.telstra.com.au/content/dam/tcom/personal/help/pdf/cis-business/mobile/business-critical-...
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Michael2018
Level 1: Cadet

Re: Buisness least assure

Can I do it my self online ? If so what’s the link or steps pls
Level 25: The Singularity
Level 25: The Singularity

Re: Buisness least assure

No, you can't do it online. You will need to call 132000 and speak to the consultants.

 

Also, Business Lease Assure doesn't cover you for the loss of your phone, it just allows you to upgrade your phone more regularly (with some cover for damage).

 

Given that the phone is lost (and leased), you would get charged Fair Market Value +20% of the Phone as the Phone cannot be returned to Telstra as per the terms of both your Lease and Business Lease Assure.

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