Error: Adobe Reader There was an error opening this document. The filename, directory name, or volume label syntax is
Problem: We have a network of about 50 users, all logging on to one of 3 Terminal Servers. We use Internet Explorer 10 and Telstra's T-Suite Share Point service. We have the occassional user that goes to the Share Point site, attempts to open a PDF document, they get the above error. HOWEVER, they can Save As the document and open it. The can also open any PDF from any location - except for Share Point. Other users on the same Terminal Server can open any pdf on the Share Point site. Clearly it's a setting (in Internet Explorer?) but no idea. Since it's all a virtual desktop, I don't think it's Adobe Reader otherwise everyone would have the problem.
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Please make sure of the following. From Office 365 blog.
Please let me know how it goes.
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I thank you for replying so quickly.
Here's what got it working for me:
Launch IE -> Click on Gear (settings) -> Manage Add-ons -> Show: All Add-ons ->
There are 2 Adobe Add-ons:
Adobe PDF Reader & Adobe Acrobat Sharepoint Open Document
Double-click both and be sure to click the button "ALLOW ON ALL SITES"
(An * will appear in the field)