Gdw35
Level 1: Cadet

How to get support overseas? 24x7 Chat does not work.

I am trying to get some sort of support whilst overseas. No matter which browser I use I am unable to get 24x7 Chat to work. I have tried Safari, Firefox, Chrome on Mac and Safari on iOS as well as the Telstra 24x7 app on my iPhone.

 

Nothing works!!! Any suggestions on how I can get some support?

 

Come on Telstra, your customers do travel outside Australia you know!!!!!!!!!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 22: Superhuman

Re: How to get support overseas? 24x7 Chat does not work.

I'm not a Telstra staff member.

Using a Telstra mobile, you can ring Telstra, from overseas,  free of charge on +61 439 125 109

Best wishes

PP

A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now