After reviewing our payments server we found the following error, your monthly billing balance was paid in twice (202.42 * 2) an amount of 404.84 AUD. in order to receive your charge back you are requested to visit your account immediately and complete the claim.
Then we will refund you the second charge of 202.42 AUD to your bank account.
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee. 50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".