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Hi BJAST, I appreciate the time taken to contact us about the level of service in the Nambour store - my apologies for the level of service, and I trust your future experiences with us are far more positive. I've passed on your comments to the area manager for Nambour - if needed in future you can also contact them via the details available at http://www.telstra.com.au/telstracountrywide/contact-us/
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