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sd_watson
Level 1: Cadet

Stopping spam email

Does anyone know how I can stop spam email on my bigpond.com email account?  I have filters set on my laptop for Outlook which is working well.  But the same spam emails that are blocked and deleted successfully in Outlook still come through on my iphone 4 and my Laser tablet.  Does anyone have a solution?  

Regards,

Samantha.

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Support Team
Support Team

Re: Stopping spam email

Hey Samantha,

We bounce a lot of SPAM before it even hits your inbox.

 

The only suggestion I could make would be to log in to webmail here: https://signon.telstra.com.au/login?site=knt&goto=http%3A%2F%2Fmessaging.bigpond.com%3A443%2F%3Fref%... and flag the junk mail still getting through. That will update the server, preventing them coming through to your devices.

 

Let us know how you get on.

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