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Kaspa351
Level 1: Cadet

Strange call from "Telstra"

Answered
I keep getting a call on my landine from a Telstra voice mail thing saying: "This is not a telemarketer, if this is (then an asian female voice says "my name") to confirm press 1".
Then it wants me to punch in my DOB? so I hang up.
Is this a scam or what??
Seems a bit sus..
David Bell
1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Strange call from "Telstra"

Sounds like it could of been a billing/credit management call.

To be sure you could ring and enquire about it. If it was an outbound call from Telstra it should of been noted on your account
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

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4 REPLIES 4
Level 22: Superhuman

Re: Strange call from "Telstra"

.. I've never heard of such a procedure but
If you are in the process of changing Telstra services or have billing issues use Telstra chat or ring 132200 to check for any current genuine reasons or issues that Telstra would be ringing you
Thank you
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. My motto: "Doing the right thing is never wrong".
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Strange call from "Telstra"

Sounds like it could of been a billing/credit management call.

To be sure you could ring and enquire about it. If it was an outbound call from Telstra it should of been noted on your account
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
Kaspa351
Level 1: Cadet

Re: Strange call from "Telstra"

Thank you, there's nothing on my 24/7 account which says their are any issues. I will give them a call Monday to rectify.
David Bell
Kaspa351
Level 1: Cadet

Re: Strange call from "Telstra"

Thank you, I will call that number and follow it up. Thanks!
David Bell

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