Level 1: Cadet

Telstra Air 3 user limit

feedback regards telstra air hotspots your telstra air hotsport in warragul vic 54 smith street warragul not allowing me connect to hotspots i have correct username and password for not letting u need to fix the hotspots its not account issue this need be fix another hotspots not working its at pakenham train station , station street is not allowing few mins then disconnect  this not account issue 


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Support Team
Support Team

Re: Telstra Air 3 user limit

Hi @gvandordtelstra


Sorry to hear of the troubles you have been having with one of the Telstra Air hotspot locations. 


Have you had the chance to speak to our Telstra Air Technical Support team directly to assist? If not, they can be reached any time on 132200 and say "Telstra Air Technical Support". Make sure you confirm the phone number that the service is connected to.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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