Having resisted joining the community forum for years, the recent problems with the Netgear Nighthawk M1 helped me to see the error of my ways.
I do not have an firstname.lastname@example.org email address, but when I first signed in from the account page for help it validated my account with no email confirmation. I have never received any emails from the forum in my username @hyppolyte
On that profile, with a email@example.com so who knows where they are landing?
No notifications of course made my efforts to help and be helped by the forum an uphill battle.
How am I supposed to do a password reset under these conditions?
So I asked someone labelled as a Community Manager in a private message to help me. They told me that login email adresses cannot be changed and recommended I create a new log in.
Then the two could be merged without loss of my history.
"Let me know the new details and I will merge your existing username (hyppolyte) over the top of the new one so you can continue contributing under the same name.
So I did create a new login; me @hyppolyte75 and I did let them know, with no reply after more than 13 hours and counting.
I started to wonder how long I should wait for an answer or if I had bothered a person too important to help me, so I looked for a moderator who was online about an hour ago. I sent a private message from hyppolyte asking for help, but my message remains unread.
So this question is for anyone inclined to help me or else I will just have to cease to use my already established account and function from this account with an email address tfrom which I have already received notifications.
I have whiled away the time waiting to not be answered by compiling this question.
Of course as hyppolyte75 is an observer "You do not have sufficient privileges for this resource or its parent to perform this action." is the friendly reception I got when I tried to personal message from my new profile.
Thank goodness for containers in Firefox, so I can be in two places at once.
It looks like my next question might be: How to delete a broken account?
I just love talking about myself in the third person singular
Solved! Go to Solution.
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