Wally0
Level 1: Cadet

Voicemail issues. Help!

Hi, i use my mobile for my small business, it's my only phone.

Problem i have is when I use do not disturb on my iPhone 6s callers get a busy signal instead of going to my voicemail. 
I enter the code **62*+61101# to enable all voicemail but it is not accepted. Here is the message i'm getting. Can anyone offer advice with this? 
 
Thanks
 
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3 REPLIES 3
Level 22: Superhuman

Re: Voicemail issues. Help!

The recommended code for Unreachable is

**62*101#

For No Answer **61*101#

For Busy   **67*101#

 

A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
Wally0
Level 1: Cadet

Re: Voicemail issues. Help!

Thanks

 

The above code is for all voicemail situations.

 

I have just entered your codes and none of them are being accepted.

Highlighted
Level 22: Superhuman

Re: Voicemail issues. Help!

To eliminate your actual handset or identify a network issue, can you try to divert with your sim in another handset,

A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".

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