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I want to share my recent experience of a phone scam which happened yesterday (12 March 2019). My wife received phone call from our landline. The called claimed "Telstra technical support" and the line was bad. My wife passed it onto me as I handle ...
Preordered S10+ over chat. Given wrong address initially but immediately informed and gave the correct address prior to confirming the order. Double and triple check with the Agent if he has got the correct address and he confirmed he has. Come deliv ...
Hi all, Today I again had problems accessing my ausgumbie profile - the Telstra Login page wouldn't load on any browser. I've had this problem before and commented on it. I haven't seen others complain about this issue, but in case others have experi ...
Dear Telstra, The Telstra TV ROKU devices support plex as a native app, A lot of us use Emby as their preferred media playback software. ROKU devices all over the planet have access to this free (and great app) yet is it missing from the telstra st ...
Below, is a loose copy of my entries this evening on a Telstra Feedback request from a Michael Ackland, bless him. 'Telemarketing Callers' are not considered in a favourable light in our home. Particularly now, as we feel we have recently been duped ...
Hi I have a Huawei Mobile that I bought from Telstra a couple of years ago and is now out of contract.I am going overseas soon and visited my local Telstra shop at Bribie to check whether the phone was unlocked. A staff member said it was still locke ...
Read a post regarding being able to upload a personal Avatar. The answer was that to be allowed to upload your personal avatar depended on how much content you have provided on Crowdsupport.Is anyone able to elaborate and tell us just HOW MUCH is eno ...
Telstra- Complaint No. SR-1-908006933055. Still waiting for Telstra to address my complaints. I was on the phone 3 times and still going in circles. Why amI paying $259 pm. I called again today and after 35 mins , a retention team member disconnected ...
Below, is a loose copy of my entries this evening on a Telstra Feedback request from a Michael Ackland, bless him. 'Telemarketing Callers' are not considered in a favourable light in our home. Particularly now, as we feel we have recently been duped ...
Read a post regarding being able to upload a personal Avatar. The answer was that to be allowed to upload your personal avatar depended on how much content you have provided on Crowdsupport.Is anyone able to elaborate and tell us just HOW MUCH is eno ...
Does anyone know how offshore operators on the help lines work? I have a very strong suspicion they are on multiple calls, hence the very long delays in fixing your problem - they are on one or more other calls. Poor sods.
I am curious if Telstra have any policy that ensures customer safety over profit and redtape, especially for the elderly and those with ,medical priority assistance. Recently I have found that Medical priority assistance allows an ill customer to wai ...
I keep getting calls from Telstra on a daily basis that are I am guessing scams as they say that there is a problem with my computer and ask for my details ( which I do not give them) so I hang up.My question is if I send in a complaint to Telstra wi ...
I'm just wondering what the right side, blue half circle around the account avatar (not in posts) is related to. Before I posted this it was half, after and hence this edit, it's now 2/3rds. I searched "avatar" but nothing related.
Hey guys, it's been a while since I've logged in. I usually use the dropdown from the menu on the front page to get to my particular forum.
The Telstra Tv forum has the wrong link:
Which results in:
This means the tooltip is correct, but I thi ...
I'm still getting notifications/badges for posts I'm mentioned, in even tho the emails stopped, since changing that setting back to never. Prior to turning it on for the first time ever last week, that notification type never showed in my list her ...
update:yea today we are back online.So the 16th of may was the date we were given to have our line re laid but as a nice surprise they arrive at 8 am 3 days ago dug a new trench and laid the new line ,yahoo, however they did not connect it to the hou ...
Telstra air has stopped working in Mosman NSW, was working prior, now there is no signal at all, therefore impossible to login and use. Telstra support have no idea how to rectify problem.
My prepaid mobile phone credit expired this morning, l paid $30 to recharge, it now has recharge credit of $83.40 remaining, expires 10May. But l am not able to use my phone. I can use it for emergency only. I don’t understand why, can anyone help ...
There appears to be no such area. That is, there's a "community feedback & discussion" button in the Telstra crowdsupport website area, and there is only a 'button' for asking a question, which isn't exactly - 'community feedback & discussion'. I'm t ...
Latest My Account format on my Desktop shows data usage on main page but takes two clicks to each mobile to view recent call costs. This is a backward step by Telstra.I tried Telstra online chat, with the ladies final suggestion to get my PC fixed by ...
I tried to solve my problem in Loganhyperdom store, staff is so rude, and manager did nothing. I have to finally make a phone call. I'm doing business, I know local store cost more than online center, so I recommend close some inefficient store.
