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Telstra (Retired) Yannick
Telstra (Retired)

In November the way you log in to CrowdSupport is changing. All users of CrowdSupport will need to log in using a Telstra credential. 
  If you’re a member who uses the community login, this affects you. You’ll need to either:   1. Register with Tels ...

Moderator Deanna
Moderator

How to Search on CrowdSupport   There are three different search options on CrowdSupport:   (1)    Search CrowdSupport for previous posts (2)    Search for Knowledge Base articles (3)    Search for Users   Search for Previous Posts   Have a question ...

Echo70
Level 2: Rookie

I received a voicemail wanting to confirm details before they process my order.

Kurtles1
Level 1: Cadet

Hey there, so about 6-8 months ago I always seen a specific ad, well it was a set of ads regarding telstra tv but there was one in particular and I really want to find it but I cant. I've looked multiple times. Anyways the family in the specific ad i ...

Redheaded-Vixen
Level 3: Gumshoe

Hiya I have a disability, which causes me to fall a lot.  I have just received a Fall Alert Pendant, I have just spoken with the people who deal with Antenna's, they just couldn't seem to grasp that it wasn't a mobile, it was fall alert pendant.  It ...

merlin123
Level 1: Cadet

I was supplied by Telstra with a lg 4 the Telstra signature phone Would not connect to wifi Would connect via Bluetooth Common problem with this phone check the internet this phone is rubbish.Took the phone to Telstra shop Belconnen and told them tha ...

SupInfinity
Level 3: Gumshoe

Hi,

I'm still getting notifications/badges for posts I'm mentioned, in even tho the emails stopped, since changing that setting back to never. Prior to turning it on for the first time ever last week, that notification type never showed in my list her ...

SupInfinity
Level 3: Gumshoe

Hello,

I'm just wondering what the right side, blue half circle around the account avatar (not in posts) is related to. Before I posted this it was half, after and hence this edit, it's now 2/3rds. I searched "avatar" but nothing related.

Cheers

Oldrg60
Level 1: Cadet

I placed an preorder order online recently when i track with SBS number it says it doesn't exist.
And when i track with 1-1639300622303 number it just says pending still??
The 24/7 chat guy said ill recieve phone on 26th but the order status seems to s ...

adamjedgarq
Level 1: Cadet

We are porting our 2 mobile phone numbers from Vodaphone to Telstra. Received both sim cards in mail today. In reading the instructions, and some posts on forums, it appears that it may take up to 72 hours once we submit the official request on activ ...

Milly4700
Level 1: Cadet

HI,I have been receiving calls from Rockland MA, USA +1 (781) 4233457. I am assuming it is a prank/fraud caller as I do not know anyone in the USA. I have not answered any calls and I have now blocked this caller on my mobile phone. Who should I advi ...

TechHead123
Level 4: Private Eye

Change of email address here and can't see how to do it in my profile, and noted an old thread re this and gather it needs a mod to fix?

Echo70
Level 2: Rookie

I received a voicemail wanting to confirm details before they process my order.

SupInfinity
Level 3: Gumshoe

Hello,

I'm just wondering what the right side, blue half circle around the account avatar (not in posts) is related to. Before I posted this it was half, after and hence this edit, it's now 2/3rds. I searched "avatar" but nothing related.

Cheers

TechHead123
Level 4: Private Eye

Change of email address here and can't see how to do it in my profile, and noted an old thread re this and gather it needs a mod to fix?

Wanglese
Level 22: Superhuman

Hey guys, it's been a while since I've logged in. I usually use the dropdown from the menu on the front page to get to my particular forum.   The Telstra Tv forum has the wrong link:   Which results in:  This means the tooltip is correct, but I thi ...

Kaspa351
Level 1: Cadet

I keep getting a call on my landine from a Telstra voice mail thing saying: "This is not a telemarketer, if this is (then an asian female voice says "my name") to confirm press 1".
Then it wants me to punch in my DOB? so I hang up.
Is this a scam or wh ...

Nicvix
Level 1: Cadet

http://www.bigpondemailhelp.com/bigpond-email-login-problem/Is this a real teach support site? rang them and they seemed dodgy as

741
Level 1: Cadet

Sometime it makes that dynamic controls does not exist anymore, basically with those web ends setting and naturally it did not happen in both ways. When the bills has come and those are not needed to be charge and ended up with noises either how come ...

hyppolyte75
Level 2: Rookie

Having resisted joining the community forum for years, the recent problems with the Netgear Nighthawk M1 helped me to see the error of my ways. I do not have an myaccount@telstra.com email address, but when I first signed in from the account page for ...

SouthPark_CO
Level 2: Rookie

I was at a Telstra shop at Stockland Townsville. I specifically went in there to just buy a set of Telstra Guardian MK2 system (plus one extra handset for that kit). A rep approached me. I told them I wanted to just purchase that particular system, t ...

JimJ
Level 3: Gumshoe

I posted the following on "Home Phones" with not much result.  I have received a phone call from a Telstra customer on Victoria who claims that he recieved a call from Telstra stating that his phone service would be disconnected. My number in Qld cam ...

Kurtles1
Level 1: Cadet

Hey there, so about 6-8 months ago I always seen a specific ad, well it was a set of ads regarding telstra tv but there was one in particular and I really want to find it but I cant. I've looked multiple times. Anyways the family in the specific ad i ...

SupInfinity
Level 3: Gumshoe

Hi,

I'm still getting notifications/badges for posts I'm mentioned, in even tho the emails stopped, since changing that setting back to never. Prior to turning it on for the first time ever last week, that notification type never showed in my list her ...

RhiannonDillon
Level 1: Cadet

My app is freezing on the CBUS page after I deleted and redownloaded due to a constant technical error I was getting whenever I decided to login!

Surfingdogs07
Level 3: Gumshoe

update:yea today we are back online.So the 16th of may was the date we were given to have our line re laid but as a nice surprise they arrive at 8 am 3 days ago dug a new trench and laid the new line ,yahoo, however they did not connect it to the hou ...

Gibson08
Level 1: Cadet

Telstra air has stopped working in Mosman NSW, was working prior, now there is no signal at all, therefore impossible to login and use.
Telstra support have no idea how to rectify problem.

Kattie
Level 1: Cadet

My prepaid mobile phone credit expired this morning, l paid $30 to recharge, it now has recharge credit of $83.40 remaining, expires 10May.  But l am not able to use my phone.  I can use it for emergency only.  I don’t understand why, can anyone help ...

SouthPark_CO
Level 2: Rookie

There appears to be no such area. That is, there's a "community feedback & discussion" button in the Telstra crowdsupport website area, and there is only a 'button' for asking a question, which isn't exactly - 'community feedback & discussion'. I'm t ...

Dags20
Level 1: Cadet

Latest My Account format on my Desktop shows data usage on main page but takes two clicks to each mobile to view recent call costs. This is a backward step by Telstra.I tried Telstra online chat, with the ladies final suggestion to get my PC fixed by ...

Wateryew
Level 2: Rookie

I tried to solve my problem in Loganhyperdom store, staff is so rude, and manager did nothing. I have to finally make a phone call. I'm doing business, I know local store cost more than online center, so I recommend close some inefficient store.

o_0
Level 16: Secret Agent

The guy on the main crowd support website page in the video looks angry i don't like seeing him anytime i logon.  this guy

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