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Telstra (Retired) Yannick
Telstra (Retired)

In November the way you log in to CrowdSupport is changing. All users of CrowdSupport will need to log in using a Telstra credential. 
  If you’re a member who uses the community login, this affects you. You’ll need to either:   1. Register with Tels ...

Moderator Deanna
Moderator

How to Search on CrowdSupport   There are three different search options on CrowdSupport:   (1)    Search CrowdSupport for previous posts (2)    Search for Knowledge Base articles (3)    Search for Users   Search for Previous Posts   Have a question ...

Milly4700
Level 1: Cadet

HI,I have been receiving calls from Rockland MA, USA +1 (781) 4233457. I am assuming it is a prank/fraud caller as I do not know anyone in the USA. I have not answered any calls and I have now blocked this caller on my mobile phone. Who should I advi ...

mischkah
Level 1: Cadet

how do i use the unlock key code for my pocket wifi to disable telstra and use other sim card 

TelstrACustO
Level 1: Cadet

Received a call from an Indian sounding lady claiming to be from Telstra, from number 07275 609 340 stating the my home broadband line will be disconnected due to hacking activity noticed on it. She would show me the evidence of hacking and how to st ...

Wanglese
Level 22: Superhuman

Hey guys, it's been a while since I've logged in. I usually use the dropdown from the menu on the front page to get to my particular forum.   The Telstra Tv forum has the wrong link:   Which results in:  This means the tooltip is correct, but I thi ...

veeblefetzer
Level 6: Bloodhound

Hello I came to the Telstra website today to log in and do some business and took notice of the "An irresistible SIM-only online offer." So I clicked and started reading. Now it might be unusual in 2018 for someone to actually make use of the skills ...

Kaspa351
Level 1: Cadet

I keep getting a call on my landine from a Telstra voice mail thing saying: "This is not a telemarketer, if this is (then an asian female voice says "my name") to confirm press 1".
Then it wants me to punch in my DOB? so I hang up.
Is this a scam or wh ...

RhiannonDillon
Level 1: Cadet

My app is freezing on the CBUS page after I deleted and redownloaded due to a constant technical error I was getting whenever I decided to login!

granpa1
Level 1: Cadet

Hi Can anyone tell me what it means when you dial a number and the phone rings around 10 to 12 times then it ends, no message bank, nothing? On my iphone is says 'call ended' Cheers

FrustratedWithO
Level 1: Cadet

Hey guys my email stopped working after 18 months. Talked to support and they say there are no server issues. My password and username are correct. It tells me that mail server not responding make sure I have the correct info.

Wanglese
Level 22: Superhuman

Hey guys, it's been a while since I've logged in. I usually use the dropdown from the menu on the front page to get to my particular forum.   The Telstra Tv forum has the wrong link:   Which results in:  This means the tooltip is correct, but I thi ...

Kaspa351
Level 1: Cadet

I keep getting a call on my landine from a Telstra voice mail thing saying: "This is not a telemarketer, if this is (then an asian female voice says "my name") to confirm press 1".
Then it wants me to punch in my DOB? so I hang up.
Is this a scam or wh ...

Nicvix
Level 1: Cadet

http://www.bigpondemailhelp.com/bigpond-email-login-problem/Is this a real teach support site? rang them and they seemed dodgy as

741
Level 1: Cadet

Sometime it makes that dynamic controls does not exist anymore, basically with those web ends setting and naturally it did not happen in both ways. When the bills has come and those are not needed to be charge and ended up with noises either how come ...

hyppolyte75
Level 2: Rookie

Having resisted joining the community forum for years, the recent problems with the Netgear Nighthawk M1 helped me to see the error of my ways. I do not have an myaccount@telstra.com email address, but when I first signed in from the account page for ...

SouthPark_CO
Level 2: Rookie

I was at a Telstra shop at Stockland Townsville. I specifically went in there to just buy a set of Telstra Guardian MK2 system (plus one extra handset for that kit). A rep approached me. I told them I wanted to just purchase that particular system, t ...

JimJ
Level 2: Rookie

I posted the following on "Home Phones" with not much result.  I have received a phone call from a Telstra customer on Victoria who claims that he recieved a call from Telstra stating that his phone service would be disconnected. My number in Qld cam ...

dmblack
Level 2: Rookie

Hello Team,

Attempting to report a phishing email requests users provide full email content, including headers.

In this case; the text area seems to have a character limit of 3850. The headers alone of the mail item I’m trying to report blow out the li ...

JoeBlo99s
Level 1: Cadet

Hi Everyone. I tried to pre-order 5 iphone 7 plus for my business and i am getting nowhere.  Each live chat i go on the telstra staff give me different answers. I sometimes get referred to a "supervisor" and on that level each supervisor gives a diff ...

destino
Level 1: Cadet

I've been at home lately and I've received sometimes 2-3 calls per day from dodgy Indian call centres purporting to be from Telstra and offering to help me fix up major issues that i am having with my internet. They attempt to direct me to eventvwr s ...

Milly4700
Level 1: Cadet

HI,I have been receiving calls from Rockland MA, USA +1 (781) 4233457. I am assuming it is a prank/fraud caller as I do not know anyone in the USA. I have not answered any calls and I have now blocked this caller on my mobile phone. Who should I advi ...

RhiannonDillon
Level 1: Cadet

My app is freezing on the CBUS page after I deleted and redownloaded due to a constant technical error I was getting whenever I decided to login!

Surfingdogs07
Level 3: Gumshoe

update:yea today we are back online.So the 16th of may was the date we were given to have our line re laid but as a nice surprise they arrive at 8 am 3 days ago dug a new trench and laid the new line ,yahoo, however they did not connect it to the hou ...

Gibson08
Level 1: Cadet

Telstra air has stopped working in Mosman NSW, was working prior, now there is no signal at all, therefore impossible to login and use.
Telstra support have no idea how to rectify problem.

Kattie
Level 1: Cadet

My prepaid mobile phone credit expired this morning, l paid $30 to recharge, it now has recharge credit of $83.40 remaining, expires 10May.  But l am not able to use my phone.  I can use it for emergency only.  I don’t understand why, can anyone help ...

SouthPark_CO
Level 2: Rookie

There appears to be no such area. That is, there's a "community feedback & discussion" button in the Telstra crowdsupport website area, and there is only a 'button' for asking a question, which isn't exactly - 'community feedback & discussion'. I'm t ...

Dags20
Level 1: Cadet

Latest My Account format on my Desktop shows data usage on main page but takes two clicks to each mobile to view recent call costs. This is a backward step by Telstra.I tried Telstra online chat, with the ladies final suggestion to get my PC fixed by ...

Wateryew
Level 2: Rookie

I tried to solve my problem in Loganhyperdom store, staff is so rude, and manager did nothing. I have to finally make a phone call. I'm doing business, I know local store cost more than online center, so I recommend close some inefficient store.

o_0
Level 16: Secret Agent

The guy on the main crowd support website page in the video looks angry i don't like seeing him anytime i logon.  this guy

telstraex
Level 1: Cadet

I use the 'Who Called Me' app to block unwanted calls (great feature!) . However one of the 'spam' numbers I need to have unblocked for my phone as its also used by my work to call me for conference calls.I cant seem to unblock though. Ive tried sett ...