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Moderator Deanna
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How to Search on CrowdSupport   There are three different search options on CrowdSupport:   (1)    Search CrowdSupport for previous posts (2)    Search for Knowledge Base articles (3)    Search for Users   Search for Previous Posts   Have a question ...

Heybilly2601
Level 1: Cadet

Why esim still not available on iPhone XS ?

Panwa12345
Level 1: Cadet

Help Telstra! I am currently on holidays overseas and my mobile number has been ported out for the second time in 2 years. I now have no access to emails or can’t phone out or receive calls. What am I to do?  

Shamerv64
Level 1: Cadet

Hello,Rang Telstra to disconnect a service to my watch, it took over 1 hour and 45 minutes to achieve. Ist Representative had no idea what I was talking about and kept insisting my account number, had no idea of what I was asking. 2nd call Same same, ...

teddyboy2014
Level 4: Private Eye

Hi all I have NBN Telstra, landline phone Best bundle deal.I wish to update my computer and will buy another new one.What I want to do, is connect my new one to the NBN, and gradually transfer everything across from the old to the new.So am I able to ...

Loz06
Level 1: Cadet

My internet has been down for 8 days. First phone call I was told there was an outage, second phone call I had to troubleshoot for over an hour with gentleman I couldn’t understand to discover that the fault was with the nbn. Organised a serviceman f ...

kingbennie
Level 1: Cadet

Does anyone know if i can add my wife phone to my telstra account so we can combine points

AHaydar1
Level 1: Cadet

Does anyone know if the gps gf-07 works with a Telstra prepaid SIM card.
I purchased 2 of these trackers online and they have come from China and looked so easy to set up but as usual nothings ever easy and it won’t seem to activate-PLEASE HELP??!!!!

MrEdd1
Level 1: Cadet

A screen opened automatically on my iPad saying I had been chosen by Telstra to receive a free phone for being a long term customer - I had to click on a link .... sounded a bit dodgy - is this a hoax?

JipzeeJen
Level 1: Cadet

3g

I live 10kms east of Bundaberg.  I struggle to get 3g service wifi and mobile phone, what will happen when 3g disappears 2020. Are we likely to get any towers out this way? Will I be able to get out of my contract.  I am away from home a lot so NBN i ...

U3962521
Level 2: Rookie

Hi
I’ve been a customer of Telstra 7 years paying my bills on time. 9 months ago signed up to a plan on a s9 for 130/month, since then new plans have come out costing less and offering unlimited data under their peace of mind plan.
So I get all these s ...

Youngy54
Level 2: Rookie

I have a - @bigpond.net.au email address & when I go to the "manage mailbox" page, to add a new mailbox (email address) etc; I get the following message "You have reached the maximum number of free mailboxes" - I only have one (1) mailbox (email addr ...

Palebushman
Level 3: Gumshoe

Below, is a loose copy of my entries this evening on a Telstra Feedback request from a Michael Ackland, bless him. 'Telemarketing Callers' are not considered in a favourable light in our home. Particularly now, as we feel we have recently been duped ...

Gepeto
Level 3: Gumshoe

Read a post regarding being able to upload a personal Avatar. The answer was that to be allowed to upload your personal avatar depended on how much content you have provided on Crowdsupport.Is anyone able to elaborate and tell us just HOW MUCH is eno ...

Boudicca
Level 2: Rookie

Does anyone know how offshore operators on the help lines work?  I have a very strong suspicion they are on multiple calls, hence the very long delays in fixing your problem - they are on one or more other calls.  Poor sods.

Echo70
Level 2: Rookie

I received a voicemail wanting to confirm details before they process my order.

Representative
Level 3: Gumshoe

I am curious if Telstra have any policy that ensures customer safety over profit and redtape, especially for the elderly and those with ,medical priority assistance. Recently I have found that Medical priority assistance allows an ill customer to wai ...

Loulou23
Level 3: Gumshoe

I keep getting calls from Telstra on a daily basis that are I am guessing scams as they say that there is a problem with my computer and ask for my details ( which I do not give them) so I hang up.My question is if I send in a complaint to Telstra wi ...

mkwil
Level 1: Cadet

Why is Lifestyle Food HD? It is only SD Channel. Some programs are in HD streaming.

SupInfinity
Level 4: Private Eye

Hello,

I'm just wondering what the right side, blue half circle around the account avatar (not in posts) is related to. Before I posted this it was half, after and hence this edit, it's now 2/3rds. I searched "avatar" but nothing related.

Cheers

TechHead123
Level 4: Private Eye

Change of email address here and can't see how to do it in my profile, and noted an old thread re this and gather it needs a mod to fix?

Heybilly2601
Level 1: Cadet

Why esim still not available on iPhone XS ?

Not-happy20
Level 1: Cadet

l’m demolishing a house and Telstra has sent a technician out for a quote. The quote was $878, I think that it is a bit much to cut  two wires. Considering that the power company was free and the gas company was $112 for abolishment of service

SupInfinity
Level 4: Private Eye

Hi,

I'm still getting notifications/badges for posts I'm mentioned, in even tho the emails stopped, since changing that setting back to never. Prior to turning it on for the first time ever last week, that notification type never showed in my list her ...

RhiannonDillon
Level 1: Cadet

My app is freezing on the CBUS page after I deleted and redownloaded due to a constant technical error I was getting whenever I decided to login!

Surfingdogs07
Level 3: Gumshoe

update:yea today we are back online.So the 16th of may was the date we were given to have our line re laid but as a nice surprise they arrive at 8 am 3 days ago dug a new trench and laid the new line ,yahoo, however they did not connect it to the hou ...

Gibson08
Level 1: Cadet

Telstra air has stopped working in Mosman NSW, was working prior, now there is no signal at all, therefore impossible to login and use.
Telstra support have no idea how to rectify problem.

Kattie
Level 1: Cadet

My prepaid mobile phone credit expired this morning, l paid $30 to recharge, it now has recharge credit of $83.40 remaining, expires 10May.  But l am not able to use my phone.  I can use it for emergency only.  I don’t understand why, can anyone help ...

SouthPark_CO
Level 2: Rookie

There appears to be no such area. That is, there's a "community feedback & discussion" button in the Telstra crowdsupport website area, and there is only a 'button' for asking a question, which isn't exactly - 'community feedback & discussion'. I'm t ...

Dags20
Level 1: Cadet

Latest My Account format on my Desktop shows data usage on main page but takes two clicks to each mobile to view recent call costs. This is a backward step by Telstra.I tried Telstra online chat, with the ladies final suggestion to get my PC fixed by ...

Wateryew
Level 2: Rookie

I tried to solve my problem in Loganhyperdom store, staff is so rude, and manager did nothing. I have to finally make a phone call. I'm doing business, I know local store cost more than online center, so I recommend close some inefficient store.

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