esus
Level 1: Cadet

call regarding a minor accidend

A had a call from Justine-(accident advise management)  asking me if I was involved in a minor accident. When I answered NO he apologized and hang up. Is it a scam? The number is <removed by community moderator for privacy>

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2 REPLIES 2
Support Team
Support Team

Re: call regarding a minor accidend

Hi esus. 

I have never heard of an "Accident Advise Management" team within Telstra so I would think this is either an incorrect dialled number or possibly a scam. 

If you continue to get calls of this nature, please get in touch with our Unwelcomed Calls team on 1800805996.

You can find some more useful information here on how to handle these calls https://tel.st/ta3ra. You can also report this to the Australian Communications & Media Authority here: ACMA http://www.acma.gov.au/, as well as sign up for the Do Not Call Register here https://tel.st/3ywff.

We also have our Telstra Call Guardian https://tel.st/sg2pv which you can use to block nuisance calls from the handset directly. These steps are the best way to reduce these calls.  

Regards -

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Support Team
Support Team

Re: call regarding a minor accidend

Hi esus, 

 

I have also just removed that phone number from your post for privacy reasons as it may be someones work or private number.

Regards - 

____________________

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Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

All moderation actions are supported by the CrowdSupport Community Guidelines

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