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Level 1: Cadet

Additional one drive space

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Have redeemed one drive offer but still says I only have 5gb of storage. Where do I access the extra storage ?

birch1938

1 ACCEPTED SOLUTION

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Support Team
Support Team
Accepted Solution

Re: Additional one drive space

Hi Birch1938,

 

Please visit this link https://www.telstra.com.au/support/category/broadband/manage/storage-and-using-onedrive-cloud for more details on how to access the additional storage.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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2 REPLIES 2
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Support Team
Support Team
Accepted Solution

Re: Additional one drive space

Hi Birch1938,

 

Please visit this link https://www.telstra.com.au/support/category/broadband/manage/storage-and-using-onedrive-cloud for more details on how to access the additional storage.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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Level 5: Eagle Eye

Re: Additional one drive space

One drive is a cloud service they may not have swapped you over to the up grade space requirements or their was a error in the details provided or just a techiqual hitch preventing it showing.

 

i usually allow 7 to 8 days for accounts details to be record and the computers DHCP server that handles it to be configured.

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