CrowdSupport®
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Level 1: Cadet

telstra online emails

Today I recieved 5 emails from telstra one I think was genuine it was a bill with my account number, the other 4 had a phone number in front of telstra online and contained a photo attachment I belive the were fake or malisous one read hi photo of the boys, next was "as a long Telstra customer we would like to reward you" thats a definte give away.

has anybody had anything similar.

BB28

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Level 23: Superhero
Level 23: Superhero

Re: telstra online emails

scam emails purporting to be from Telstra are common. Best way to check your bills are through your Telstra My Account or the Telstra 247 app
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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