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Device Updates page for other hardware

Not Now
Shannongob
Level 3: Gumshoe

Device Updates page for other hardware

It would be great to see a page similar to the "Device Updates" page at https://crowdsupport.telstra.com.au/t5/Device-Updates/bd-p/Device_Updates for other hardware such as Telstra branded modems, routers, smart home gear, Telstra TV's etc. 

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7 Comments
Level 19: Deputy Director

Smiley LOL

 

great idea i agree think your onto something there Smiley Happy

Level 24: Supreme Being
Level 24: Supreme Being

Makes sense to me Smiley Happy 

Telstra (Retired)
Telstra (Retired)
Status changed to: Under Review

Thanks for your idea @Shannongob Smiley Happy I have approached our Community Manager @DanK about this idea, and it is currently being reviewed. I will update you when I have further information. Keep the ideas coming!

MicrowaveMan
Just Registered

Good idea i would like to see this happening for Mobile Broadband Modems too.

Even better if they have ModeSwitch Id's for each modem (lots of us are using them on linux).

Shannongob
Level 3: Gumshoe

I wonder if there is an update on this? I believe new firmware for various Telstra Gateways is currently being deployed. It would be great to see a change log (wishful thinking but only because I like trawling thorough them, and before anyone flames me, I get there is no real need though) but more importantly what devices should receive the updated firmware and version control.

Community Manager Community Manager
Community Manager
Status changed to: Not Now

Mobile broadband dongles have been added to the tool. At this stage fixed broadband hardware is not able to be added to the tool, however it may be something we can do at a later date.

Shannongob
Level 3: Gumshoe

Hi Telstra team,

 

I know my idea is listed under “Not now” however, I think Whirlpool (aka Whingepool) highlights the need for it. A lot of users are chatting about firmware.

 

It would also be great if there was the ability to specifically request firmware updates to be pushed... keeping it simple, latest is always pushed but a pick your own firmware type of thing.

 

There is a lot of discussion about Telstra supplied gear... which is good as it means more and more customers are using the gear.

 

https://forums.whirlpool.net.au/archive/2606540

https://forums.whirlpool.net.au/archive/2761801

https://forums.whirlpool.net.au/archive/2771822

 

 

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