Community Ideas


Limited availability of online bills

Not Now
Just Registered

Limited availability of online bills

When doing my tax returns I have required past Telstra bills but there is only limited online availability of those. Could we have Telstra bills available online for at least the previous two financial years?

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Level 25: The Singularity
Level 25: The Singularity

You currently get access to the previous 13 months of bills through My Account. If at tax time you need more than that, you should be looking closer at your own record keeping. Even if you went in once a year, in July, and saved them, you would have a copy of every bill.

Level 21: Augmented

Agree with @Jupiter. It is your responsibility to keep records for your taxation purposes, not Telstra's. BTW, you need to keep them for seven years if I am not mistaken...

Community Manager Community Manager
Community Manager
Status changed to: Not Now

If you require more bills beyond those available via MyAccount you can contact our billing team who can provide copies of older bills.