I have found it very frustrating that Telstra does not provide manuals for its gateways. It would not cost anything to provide manuals as they must already exist for their Platinum Technical Support Team. In fact it would save money as Customer support would not have to waist time apologizing to customers who ring up seeking information on how to configure their hardware. It would be a Win Win situation Telstra would save money and customer would not get frustrated trying to find information on how to set up their hardware.
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