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Level 1: Cadet

A screen opened automatically on my iPad saying I had been chosen by Telstra to receive a free phone for being a long term customer - I had to click on a link .... sounded a bit dodgy - is this a hoax?

Level 1: Cadet


I live 10kms east of Bundaberg.  I struggle to get 3g service wifi and mobile phone, what will happen when 3g disappears 2020. Are we likely to get any towers out this way? Will I be able to get out of my contract.  I am away from home a lot so NBN i ...

Level 2: Rookie

I’ve been a customer of Telstra 7 years paying my bills on time. 9 months ago signed up to a plan on a s9 for 130/month, since then new plans have come out costing less and offering unlimited data under their peace of mind plan.
So I get all these s ...

Level 1: Cadet

Telstra believes they are above regulation and authorise staff to do what ever they want with zero reprimand.

Just Registered

It would make my life so much easier if on the front page of the letter you send with the bill, if I could click on to :"Download PDF of bill"   There are so many other systems you have to go through and all I want to do is check my account.Still hav ...

Level 1: Cadet

Can someone please tell me what happens to all the mobile traded under the "new phone feeling" or those returned at end of lease?I am curious if they go to landfil, charities or are they available for purchase somewhere?  

Level 1: Cadet

Hi there, I am Kyu Kang a Sydney based TV producer of South Korea.Seoul Newspaper one of the biggest news platforms of Korea is making a documentary regarding new technology e.g., 5G and VR. I am working with them to organise filming in Australia. I ...

Level 1: Cadet

While Watching AFL through KAYO Sports on my Telstra TV a message appears about “rest mode” after about 2 hours, can someone help me disable this setting.

Level 1: Cadet

One Idea that may be worth thinking about, as Telstra is aiming to improve how they interact with you online is that whenever a call is made to the "Telstra Helpdesk" that all pertinent information discussed, that is recorded by Telstra, be made avai ...

Level 1: Cadet

I had a very long frustrating chat yesterday with Rona Liza regarding our NBN home bundle and requested a copy of the chat for proof of what was offered but did not receive it. A couple of hours later chatted with James Dean and he assured me the ema ...

Level 2: Rookie

I have a - email address & when I go to the "manage mailbox" page, to add a new mailbox (email address) etc; I get the following message "You have reached the maximum number of free mailboxes" - I only have one (1) mailbox (email addr ...

Level 3: Gumshoe

Below, is a loose copy of my entries this evening on a Telstra Feedback request from a Michael Ackland, bless him. 'Telemarketing Callers' are not considered in a favourable light in our home. Particularly now, as we feel we have recently been duped ...

Level 3: Gumshoe

Read a post regarding being able to upload a personal Avatar. The answer was that to be allowed to upload your personal avatar depended on how much content you have provided on Crowdsupport.Is anyone able to elaborate and tell us just HOW MUCH is eno ...

Level 2: Rookie

why am I not receiving a lot of my text messages- they have been answered but I don't get all of them 

Level 2: Rookie

Does anyone know how offshore operators on the help lines work?  I have a very strong suspicion they are on multiple calls, hence the very long delays in fixing your problem - they are on one or more other calls.  Poor sods.

Level 2: Rookie

I received a voicemail wanting to confirm details before they process my order.

Level 3: Gumshoe

I am curious if Telstra have any policy that ensures customer safety over profit and redtape, especially for the elderly and those with ,medical priority assistance. Recently I have found that Medical priority assistance allows an ill customer to wai ...

Level 3: Gumshoe

I keep getting calls from Telstra on a daily basis that are I am guessing scams as they say that there is a problem with my computer and ask for my details ( which I do not give them) so I hang up.My question is if I send in a complaint to Telstra wi ...

Level 1: Cadet

Why is Lifestyle Food HD? It is only SD Channel. Some programs are in HD streaming.

Level 3: Gumshoe

Question:  Does Telstra call you to say you have a technical fault with your internet connection? I have had people call to say that we have a technical fault with our internet connection.  They say that they are from Telstra Technical division.  The ...

Level 1: Cadet

Maybe good, just asking

Level 1: Cadet

I am starting my new health and wellness business at the moment so has anyone got a product they’d want me to market for them that is on the subject?

Level 1: Cadet

l’m demolishing a house and Telstra has sent a technician out for a quote. The quote was $878, I think that it is a bit much to cut  two wires. Considering that the power company was free and the gas company was $112 for abolishment of service

Level 1: Cadet

My 12 year old said he could build a better webmail programbut I said bud let the other kids sort it out as they get cookies with their milk so they MUST know how to sort it outhe nearly choked on his Milo

Level 1: Cadet

I am yet another victim of the AirG chat scam services. I did not subscribe and currently overseas so I am not even using my Telstra account but somehow I am still supposally using this service. I have read through all the posts on this subject and c ...

Level 1: Cadet

This is just to complete my profile

Level 4: Private Eye


I'm still getting notifications/badges for posts I'm mentioned, in even tho the emails stopped, since changing that setting back to never. Prior to turning it on for the first time ever last week, that notification type never showed in my list her ...

Level 1: Cadet

My app is freezing on the CBUS page after I deleted and redownloaded due to a constant technical error I was getting whenever I decided to login!

Level 1: Cadet


love iphones

Level 3: Gumshoe

update:yea today we are back online.So the 16th of may was the date we were given to have our line re laid but as a nice surprise they arrive at 8 am 3 days ago dug a new trench and laid the new line ,yahoo, however they did not connect it to the hou ...

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