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Level 2: Rookie

I just received a text message from a friend who I'm in contact with all the time.Added on to the bottom of this message was part of a message she had sent me several months ago !!! She forwarded me what she had sent today and it was not on her messa ...

Level 2: Rookie

Box office will not load on Telstra TV. I rented a movie this afternooon and sat down to watch. The loading wheel on the screen just keeps spinning. Other apps on the device are working?

Just Registered

It would be nice if Telstra could check the contents of any On Line Chat sessions relating to orders BEFORE processing and dispatching the order.I recently had an On Line Order that was CANCELLED ON 3 OCCASIONS and yet the goods were still dispatched ...

Level 5: Eagle Eye

Over the past 2 1/2 months since moving to my new address I've reported a fault on my landline service three times, all fixed fairly quickly & calls diverted to my mobile in the meantime however, each time after reporting a few hours later I had a ca ...

Level 1: Cadet

My Commonwealth Bank card details have been fraudulent used to purchase 'Telstra Online Billpay'. Who do I need to pass on this information to at Telstra? Is there a email address to write to or a direct contact number to call please? The bank card h ...

Level 2: Rookie

Hi Wehn I log into Crowd Support, click on my profile & click on messages it says "access denied" "You do not have sufficient privileges for this resource or its parent to perform this action.Can you please help?Gary.

Level 1: Cadet

I have rmg text coming up on my pre paid account, what is an rmg text?

Level 1: Cadet

Just to make profile 100% 

Level 1: Cadet

A had a call from Justine-(accident advise management)  asking me if I was involved in a minor accident. When I answered NO he apologized and hang up. Is it a scam? The number is <removed by community moderator for privacy>

Level 1: Cadet

I have a Telstra company phone which I am taking with me as I leave the company. I need to transfer to a new sim card so I got a pre paid sim from Telstra. Will this be suitable to transfer my number to.

Level 1: Cadet

Hello Team, Emails from are getting bounced from and,au. Postmaster at santos says recipient server is taking too much time and hence emails gets bounced back. Please suggest if is blocked at your end or ...

Level 4: Private Eye

Hi all I have NBN Telstra, landline phone Best bundle deal.I wish to update my computer and will buy another new one.What I want to do, is connect my new one to the NBN, and gradually transfer everything across from the old to the new.So am I able to ...

Level 2: Rookie

I have a - email address & when I go to the "manage mailbox" page, to add a new mailbox (email address) etc; I get the following message "You have reached the maximum number of free mailboxes" - I only have one (1) mailbox (email addr ...

Level 3: Gumshoe

Below, is a loose copy of my entries this evening on a Telstra Feedback request from a Michael Ackland, bless him. 'Telemarketing Callers' are not considered in a favourable light in our home. Particularly now, as we feel we have recently been duped ...

Level 3: Gumshoe

Read a post regarding being able to upload a personal Avatar. The answer was that to be allowed to upload your personal avatar depended on how much content you have provided on Crowdsupport.Is anyone able to elaborate and tell us just HOW MUCH is eno ...

Level 2: Rookie

why am I not receiving a lot of my text messages- they have been answered but I don't get all of them 

Level 2: Rookie

Does anyone know how offshore operators on the help lines work?  I have a very strong suspicion they are on multiple calls, hence the very long delays in fixing your problem - they are on one or more other calls.  Poor sods.

Level 2: Rookie

I received a voicemail wanting to confirm details before they process my order.

Level 3: Gumshoe

I am curious if Telstra have any policy that ensures customer safety over profit and redtape, especially for the elderly and those with ,medical priority assistance. Recently I have found that Medical priority assistance allows an ill customer to wai ...

Level 1: Cadet

Just to make profile 100% 

Level 1: Cadet

Why esim still not available on iPhone XS ?

Level 1: Cadet

Maybe good, just asking

Level 1: Cadet

I am starting my new health and wellness business at the moment so has anyone got a product they’d want me to market for them that is on the subject?

Level 1: Cadet

l’m demolishing a house and Telstra has sent a technician out for a quote. The quote was $878, I think that it is a bit much to cut  two wires. Considering that the power company was free and the gas company was $112 for abolishment of service

Level 1: Cadet

My 12 year old said he could build a better webmail programbut I said bud let the other kids sort it out as they get cookies with their milk so they MUST know how to sort it outhe nearly choked on his Milo

Level 1: Cadet

I am yet another victim of the AirG chat scam services. I did not subscribe and currently overseas so I am not even using my Telstra account but somehow I am still supposally using this service. I have read through all the posts on this subject and c ...

Level 1: Cadet

This is just to complete my profile

Level 4: Private Eye


I'm still getting notifications/badges for posts I'm mentioned, in even tho the emails stopped, since changing that setting back to never. Prior to turning it on for the first time ever last week, that notification type never showed in my list her ...

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