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Level 4: Private Eye

The Telstra Smart Modem is able to support up to 8 phone lines, one for each of the two physical sockets on the modem, and one for each of up to 6 coreless handsets that can register to it. However, currently home NBN services via HFC only support on ...

Level 1: Cadet

It would be so easy if us as customers of Telstra would receive a quick recorded voice telling us the number we were dialing was not an Australian standard mobile or landline.This would fix the whole problem of guessing or hoping you were dialing the ...

Community Manager ashliem Community Manager
Community Manager

Hi all,    We're excited to announce the next Device Insider for 2018! If you're new to Device Insider, we have two members from our Brains Trust program who will be getting their hands on the new Samsung Galaxy Note9. Over the coming weeks, they'll ...

Level 1: Cadet

why would my latest post on the T-Box thread be deleted ? 

And how can i get it re-instated ? 

Is it normal for Telstra to delete posts  

Level 18: Intelligence Chief

it seems that i am unable to put contact 24/7 chat in a link. text  to url this is a problem. so i can say contact 24/7 chat and past a plain link but i cant paste a link that says click here for 24/7 chat support.

Level 1: Cadet

Why is Lifestyle Food HD? It is only SD Channel. Some programs are in HD streaming.

Level 1: Cadet

Got several calls last evening from persons claiming to be Telstra reps and trying to get me to enter various commands in my laptop. They are not genuine Telstra calls. The following numbers displayed when they called and you  might want to be alert ...

Level 1: Cadet

Since Telstra updated their Media page it is showing as insecure even though it has htpps. Also when I am in my emails it reverts to an insecure site. I am a Platinum member and have spoken to Testra four times about this. They change a few things bu ...

"I wonder what this Telstra Crowd Support THINK about the wording of these DATA PACKS OF TELSTRA MOBILE PHONE SERVICES...On the website it is written"....
2GB - $15 per monthBuy
5GB - $35 per monthBuy
8GB - $55 per monthBuy
Things you need to know
When yo ...

It would be great if the Telstra 24/7 app was compatible with Windows 10 phones. The Windows 8.1 version doesn't work.

Level 1: Cadet

Why is Lifestyle Food HD? It is only SD Channel. Some programs are in HD streaming.

Level 3: Gumshoe

Question:  Does Telstra call you to say you have a technical fault with your internet connection? I have had people call to say that we have a technical fault with our internet connection.  They say that they are from Telstra Technical division.  The ...

Level 2: Rookie

I received a voicemail wanting to confirm details before they process my order.

Level 1: Cadet

these (overseas) calls are constant, 4-5 times daily, 7 days per week. I'd like to know how to block these nuisance calls - anyone have any ideas, please?

Level 3: Gumshoe


I'm just wondering what the right side, blue half circle around the account avatar (not in posts) is related to. Before I posted this it was half, after and hence this edit, it's now 2/3rds. I searched "avatar" but nothing related.


Level 1: Cadet

Good afternoon, I work at an Adelaide law firm. I need to issue a Subpoena for phone records of a customer that resides in Adelaide. Can you please provide me with an address to issue the Subpoena to, together with an email address. Please note I req ...

Level 4: Private Eye

Change of email address here and can't see how to do it in my profile, and noted an old thread re this and gather it needs a mod to fix?

Level 22: Superhuman

Hey guys, it's been a while since I've logged in. I usually use the dropdown from the menu on the front page to get to my particular forum.   The Telstra Tv forum has the wrong link:   Which results in:  This means the tooltip is correct, but I thi ...

Level 1: Cadet

I keep getting a call on my landine from a Telstra voice mail thing saying: "This is not a telemarketer, if this is (then an asian female voice says "my name") to confirm press 1".
Then it wants me to punch in my DOB? so I hang up.
Is this a scam or wh ...

Level 6: Bloodhound

Hey Everybody! I just earnt *drumroll* "The pineapple" Yes, you heard me right, THE PINEAPPLE. I can't believe it.  I mean, I've been waiting years to earn the pineapple and now it's finally happened.  I don't know what to do with myself.  Marcia Hin ...

Level 3: Gumshoe


I'm still getting notifications/badges for posts I'm mentioned, in even tho the emails stopped, since changing that setting back to never. Prior to turning it on for the first time ever last week, that notification type never showed in my list her ...

Level 1: Cadet

My app is freezing on the CBUS page after I deleted and redownloaded due to a constant technical error I was getting whenever I decided to login!

Level 1: Cadet


love iphones

Level 3: Gumshoe

update:yea today we are back online.So the 16th of may was the date we were given to have our line re laid but as a nice surprise they arrive at 8 am 3 days ago dug a new trench and laid the new line ,yahoo, however they did not connect it to the hou ...

Level 1: Cadet

Telstra air has stopped working in Mosman NSW, was working prior, now there is no signal at all, therefore impossible to login and use.
Telstra support have no idea how to rectify problem.

Level 1: Cadet

My prepaid mobile phone credit expired this morning, l paid $30 to recharge, it now has recharge credit of $83.40 remaining, expires 10May.  But l am not able to use my phone.  I can use it for emergency only.  I don’t understand why, can anyone help ...

Level 2: Rookie

There appears to be no such area. That is, there's a "community feedback & discussion" button in the Telstra crowdsupport website area, and there is only a 'button' for asking a question, which isn't exactly - 'community feedback & discussion'. I'm t ...

Level 1: Cadet

Latest My Account format on my Desktop shows data usage on main page but takes two clicks to each mobile to view recent call costs. This is a backward step by Telstra.I tried Telstra online chat, with the ladies final suggestion to get my PC fixed by ...

Level 21: Augmented cretsiah
Level 21: Augmented

So Tech Inventers have been trying to improve how you can do things around the house with voice activated devices......   great you say.....   until you upset your pets ......   didnt feed it on time, didnt buy it that favourite toy or treat   well l ...

Level 2: Rookie

I tried to solve my problem in Loganhyperdom store, staff is so rude, and manager did nothing. I have to finally make a phone call. I'm doing business, I know local store cost more than online center, so I recommend close some inefficient store.

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