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Level 1: Cadet

I placed an preorder order online recently when i track with SBS number it says it doesn't exist.
And when i track with 1-1639300622303 number it just says pending still??
The 24/7 chat guy said ill recieve phone on 26th but the order status seems to s ...

Level 1: Cadet

We are porting our 2 mobile phone numbers from Vodaphone to Telstra. Received both sim cards in mail today. In reading the instructions, and some posts on forums, it appears that it may take up to 72 hours once we submit the official request on activ ...

Just Registered

The Telstra account service is one of, if not the worst web experience on the internet.  Has anyone at the company tried using their system?  I have an email bill for a post pay phone account.  I click on Login in To My Account, where I am presented ...

Just Registered

For years and years my phone bill arrived quarterly. So convenient.Just like all other major utilities.Amid some corporate management-speak, we were told that a trial of monthly billing was under way.The trial seems to have been concluded. No results ...

Just Registered

please have you call centre in Aust and is ti possible for your techs to turn up?this is bad

Just Registered

How about Telstra email bills during the day and not at 22:00 when people are sleeping.

Level 1: Cadet

HI,I have been receiving calls from Rockland MA, USA +1 (781) 4233457. I am assuming it is a prank/fraud caller as I do not know anyone in the USA. I have not answered any calls and I have now blocked this caller on my mobile phone. Who should I advi ...

Level 1: Cadet

A company has listed my mobile number on their website as their own and have not provided any other number to contact them. I keep getting random calls for their company. Telstra says they cannot help. I don’t know what to do as I left a message usin ...

Level 2: Rookie

Question:  Does Telstra call you to say you have a technical fault with your internet connection? I have had people call to say that we have a technical fault with our internet connection.  They say that they are from Telstra Technical division.  The ...

Level 2: Rookie

Question:  Does Telstra call you to say you have a technical fault with your internet connection? I have had people call to say that we have a technical fault with our internet connection.  They say that they are from Telstra Technical division.  The ...

Level 4: Private Eye

Change of email address here and can't see how to do it in my profile, and noted an old thread re this and gather it needs a mod to fix?

Level 22: Superhuman

Hey guys, it's been a while since I've logged in. I usually use the dropdown from the menu on the front page to get to my particular forum.   The Telstra Tv forum has the wrong link:   Which results in:  This means the tooltip is correct, but I thi ...

Level 1: Cadet

I keep getting a call on my landine from a Telstra voice mail thing saying: "This is not a telemarketer, if this is (then an asian female voice says "my name") to confirm press 1".
Then it wants me to punch in my DOB? so I hang up.
Is this a scam or wh ...

Level 6: Bloodhound

Hey Everybody! I just earnt *drumroll* "The pineapple" Yes, you heard me right, THE PINEAPPLE. I can't believe it.  I mean, I've been waiting years to earn the pineapple and now it's finally happened.  I don't know what to do with myself.  Marcia Hin ...

Level 1: Cadet this a real teach support site? rang them and they seemed dodgy as

Level 2: Rookie

On the Telstra website it says I can get cable broadband but my house has Optus cable line-in. A technician came and said that we have a electrical wire instead of the telstra cable.
Is there a way for me to get cable...

Level 1: Cadet

Sometime it makes that dynamic controls does not exist anymore, basically with those web ends setting and naturally it did not happen in both ways. When the bills has come and those are not needed to be charge and ended up with noises either how come ...

Level 2: Rookie

Having resisted joining the community forum for years, the recent problems with the Netgear Nighthawk M1 helped me to see the error of my ways. I do not have an email address, but when I first signed in from the account page for ...

Level 1: Cadet

My app is freezing on the CBUS page after I deleted and redownloaded due to a constant technical error I was getting whenever I decided to login!

Level 1: Cadet


love iphones

Level 3: Gumshoe

update:yea today we are back online.So the 16th of may was the date we were given to have our line re laid but as a nice surprise they arrive at 8 am 3 days ago dug a new trench and laid the new line ,yahoo, however they did not connect it to the hou ...

Level 1: Cadet

Telstra air has stopped working in Mosman NSW, was working prior, now there is no signal at all, therefore impossible to login and use.
Telstra support have no idea how to rectify problem.

Level 1: Cadet

My prepaid mobile phone credit expired this morning, l paid $30 to recharge, it now has recharge credit of $83.40 remaining, expires 10May.  But l am not able to use my phone.  I can use it for emergency only.  I don’t understand why, can anyone help ...

Level 2: Rookie

There appears to be no such area. That is, there's a "community feedback & discussion" button in the Telstra crowdsupport website area, and there is only a 'button' for asking a question, which isn't exactly - 'community feedback & discussion'. I'm t ...

Level 1: Cadet

Latest My Account format on my Desktop shows data usage on main page but takes two clicks to each mobile to view recent call costs. This is a backward step by Telstra.I tried Telstra online chat, with the ladies final suggestion to get my PC fixed by ...

Level 21: Augmented cretsiah
Level 21: Augmented

So Tech Inventers have been trying to improve how you can do things around the house with voice activated devices......   great you say.....   until you upset your pets ......   didnt feed it on time, didnt buy it that favourite toy or treat   well l ...

Level 2: Rookie

I tried to solve my problem in Loganhyperdom store, staff is so rude, and manager did nothing. I have to finally make a phone call. I'm doing business, I know local store cost more than online center, so I recommend close some inefficient store.

Level 1: Cadet

I bought a Google vr head set Sunday night and wondering if I get updates through email about postage?

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