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Representative
Level 3: Gumshoe

I am curious if Telstra have any policy that ensures customer safety over profit and redtape, especially for the elderly and those with ,medical priority assistance. Recently I have found that Medical priority assistance allows an ill customer to wai ...

BuzzBee
Just Registered

I am a very long term business client
I want my business to be treated equally to residentialAll my technology is on one business account. All of it. I now want to add a Samsung Gear S3 to my account
I can't. I am not allowed. Only residential can have ...

SD87
Just Registered
H1Phone
Level 2: Rookie

How about a plan for people who don't use smart phones.Just calls only and no data.The data is a waste of money for those who don't use their phone for internet.Why not  have an option to convert data to calls. 

Jakelark
Just Registered

Hi I have automated payments set up fortnightly to cover my basic expected bill and usually I don't notice any excess charges amount till I get the next month's bill and by then it is already overdue.

It would be useful to get an reminder email or not ...

britney5996
Level 1: Cadet

I was trying to get a pair of airpods on the $10 a month plan and when it came time to do the address check it wouldn't work, i'd type my address exactly as required, hit check and it wouldn't do anything. 

melissa82
Level 1: Cadet

Hi.We have an issue with our NBN (Business plan). Was having no connectivity and called support so they ran some tests etc, etc, etc, etc then they told me everything is fixed because they said it is and the DSL is synching so there. However this is ...

SMYLWARNY
Level 1: Cadet

I received a text from a Telstra Payphone and yes found out
the police can obtain the location details of a payphone. How long will it take to trace and locate where the message came from?

OZnicky
Level 2: Rookie

l also noticed that the winner will be notified thatWinners ???? "will be notified in writing, by email, within two working days of judging". In the terms and conditions that forgot or neglected to mentionwhere they advertise the winner. Reader of al ...

Representative
Level 3: Gumshoe

I am curious if Telstra have any policy that ensures customer safety over profit and redtape, especially for the elderly and those with ,medical priority assistance. Recently I have found that Medical priority assistance allows an ill customer to wai ...

Echo70
Level 2: Rookie

I received a voicemail wanting to confirm details before they process my order.

Loulou23
Level 3: Gumshoe

I keep getting calls from Telstra on a daily basis that are I am guessing scams as they say that there is a problem with my computer and ask for my details ( which I do not give them) so I hang up.My question is if I send in a complaint to Telstra wi ...

mkwil
Level 1: Cadet

Why is Lifestyle Food HD? It is only SD Channel. Some programs are in HD streaming.

kathyann63
Level 3: Gumshoe

Question:  Does Telstra call you to say you have a technical fault with your internet connection? I have had people call to say that we have a technical fault with our internet connection.  They say that they are from Telstra Technical division.  The ...

Maude3
Level 1: Cadet

these (overseas) calls are constant, 4-5 times daily, 7 days per week. I'd like to know how to block these nuisance calls - anyone have any ideas, please?

SupInfinity
Level 3: Gumshoe

Hello,

I'm just wondering what the right side, blue half circle around the account avatar (not in posts) is related to. Before I posted this it was half, after and hence this edit, it's now 2/3rds. I searched "avatar" but nothing related.

Cheers

Susan29
Level 1: Cadet

Good afternoon, I work at an Adelaide law firm. I need to issue a Subpoena for phone records of a customer that resides in Adelaide. Can you please provide me with an address to issue the Subpoena to, together with an email address. Please note I req ...

TechHead123
Level 4: Private Eye

Change of email address here and can't see how to do it in my profile, and noted an old thread re this and gather it needs a mod to fix?

Wanglese
Level 22: Superhuman

Hey guys, it's been a while since I've logged in. I usually use the dropdown from the menu on the front page to get to my particular forum.   The Telstra Tv forum has the wrong link:   Which results in:  This means the tooltip is correct, but I thi ...

SupInfinity
Level 3: Gumshoe

Hi,

I'm still getting notifications/badges for posts I'm mentioned, in even tho the emails stopped, since changing that setting back to never. Prior to turning it on for the first time ever last week, that notification type never showed in my list her ...

RhiannonDillon
Level 1: Cadet

My app is freezing on the CBUS page after I deleted and redownloaded due to a constant technical error I was getting whenever I decided to login!

wowwow
Level 1: Cadet

gg

love iphones

Surfingdogs07
Level 3: Gumshoe

update:yea today we are back online.So the 16th of may was the date we were given to have our line re laid but as a nice surprise they arrive at 8 am 3 days ago dug a new trench and laid the new line ,yahoo, however they did not connect it to the hou ...

Gibson08
Level 1: Cadet

Telstra air has stopped working in Mosman NSW, was working prior, now there is no signal at all, therefore impossible to login and use.
Telstra support have no idea how to rectify problem.

Kattie
Level 1: Cadet

My prepaid mobile phone credit expired this morning, l paid $30 to recharge, it now has recharge credit of $83.40 remaining, expires 10May.  But l am not able to use my phone.  I can use it for emergency only.  I don’t understand why, can anyone help ...

SouthPark_CO
Level 2: Rookie

There appears to be no such area. That is, there's a "community feedback & discussion" button in the Telstra crowdsupport website area, and there is only a 'button' for asking a question, which isn't exactly - 'community feedback & discussion'. I'm t ...

Dags20
Level 1: Cadet

Latest My Account format on my Desktop shows data usage on main page but takes two clicks to each mobile to view recent call costs. This is a backward step by Telstra.I tried Telstra online chat, with the ladies final suggestion to get my PC fixed by ...

Level 21: Augmented cretsiah
Level 21: Augmented

So Tech Inventers have been trying to improve how you can do things around the house with voice activated devices......   great you say.....   until you upset your pets ......   didnt feed it on time, didnt buy it that favourite toy or treat   well l ...

Wateryew
Level 2: Rookie

I tried to solve my problem in Loganhyperdom store, staff is so rude, and manager did nothing. I have to finally make a phone call. I'm doing business, I know local store cost more than online center, so I recommend close some inefficient store.

Goodbye Excess Data Charges

Hello New Plans.

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