Where customers answer questions and share ideas about our products and services

Occasional Visitor
Posts: 1
Registered: ‎11-01-2012
0 Kudos


G'day. Just bought my wife a t3020 for xmas. It seems to turn itself off whenever service drops out, which is very annoying if she is trying to send a txt as whatever she has already typed is lost. Can anybody tell me if this is normal?? In hindsight yes i should have got a phone with the 'blue-tick' (mine is) but we have never had these issues with her past phones.

 Thanks for any help

Community Leader
Posts: 2,253
Registered: ‎30-06-2011
0 Kudos

Re: t3020

if it's doing that then the phone is faulty, take it back to place of purchase and get them to sort it out
Statistically, three out of five people are not the other two