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WhatsAName
Level 1: Cadet

DOT & OpenDNS Support

03/12/14 big problems with Telstra in Perth, WA. Things came back around 1400. Today 04/12/14 no Internet. Period.

 

Telstra telephone support suggest that OpenDNS is no longer supported, if we rely on Telstra DNS everything is fine, switch to OpenDNS and everything (Internet & Phones) stops.

 

Is this a requirement change in the background or a glitch? This company would *really* like to stick with OpenDNS and if DOT is now not supporting it ...

 

Help please!


Thanks

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2 REPLIES 2
Level 21: Augmented

Re: DOT & OpenDNS Support

What happens when they try Google DNS 8.8.8.8?
Support Team
Support Team

Re: DOT & OpenDNS Support

Hey WhatsAName,

 

Welcome to Crowd Support Smiley Happy

 

Sorry for the issues with the DOT service Smiley Sad

 

The best contact the we have available is the DOT Support team located at:

 

http://goo.gl/hfafGN

 

They may be able to provide you more assistance with this issue withe Open DNS issues.

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