Kudrow
Level 1: Cadet

DOT main business number

I currently have a DOT setup at work and while this primarily works, calls made out on lines 2 and 3 are showing the individual line numbers instead of the MBN.

 

E.g.

 

MBN: 38001555

Line 1 (core plan): 38001666

Line 2 (office plan): 38001777

Line 3 (office plan): 38001888

 

When calling out on line 1, the MBN is shown but when calling out on line 2 or 3, either 38001777 or 38001888 is shown respectively.

 

How can I change/arrange to have this programmed so that when calling out on any of the lines, it always shows the MBN just like my old PSTN rotary/hunt group functioned with the GDN and auxiliary numbers?

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: DOT main business number

@Kudrow

This can be arranged by contacting the DOT Team directly on 132000 and say "Digital Office Fault"

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