Highlighted
Rob41
Level 1: Cadet

DOT - message "online - on mobile"

Hi all,
We have a diversion set up that is not diverting. The device shows "online - on mobile" message and an exclamation mark next to all fixed lines. Does anyone know if these two things are related? Thanks

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: DOT - message "online - on mobile"

Hi @Rob41

 

Sorry for the trouble with your diversion and we can check this out for you. Recommend speaking with our Business Faults team on 132 000 and they can investigate this further for you.

 

Let me know how you go.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now