CrowdSupport®
Highlighted
CrossFit_EC
Level 1: Cadet

Forwarding Missed Calls / Voicemail to an Email address

Is it possible to setup DOT to forward missed calls and voicemails to an email address?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Telstra (Retired)
Telstra (Retired)

Re: Forwarding Missed Calls / Voicemail to an Email address

Hi CrossFit_EC,

 

Yes it is, you will need to call us in order for us to set it up.  The settings sends you an email to let you know a voicemail is ready to be accessed, so it may not catch the missed calls unless they leave a message.

 

Call 132000, say "Digital Office Technology" and we will help you set it up.

 

- Ben D

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Brausmith
Level 1: Cadet

Re: Forwarding Missed Calls / Voicemail to an Email address

But, can the incoming voicemail be emailed (as an MP3 or WAV) to an email address?
I would prefer the voicemail came to me, rather than having to dial into Telstra Voicemail every time.
Support Team
Support Team

Re: Forwarding Missed Calls / Voicemail to an Email address

I would recommend talking to the DOT team on the number Ben gave above to talk about what is possible and what would suit your purposes on DOT.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now