Level 1: Cadet

Just connected to DOT (NBN) no main business line for a day thus far

Hi Just connected to a DOT service yesterday and subsequently no phone calls on the main business line. We have used several different operators via 132000 and no one can assist. please help

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Community Manager

Re: Just connected to DOT (NBN) no main business line for a day thus far

Hey Dorf5245, 

I'm really sorry to read this, have you been advised of what the cause is by our business team? 
Can I also please grab any reference number that you've been provided? 

More than happy to help, just need some more information. 


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