Swervin2
Level 1: Cadet

No phone or internet and s we are also NBN we need a consultant to come and fix our mess

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being

Re: No phone or internet and s we are also NBN we need a consultant to come and fix our mess

You would need to speak to the support team to get the fault loaded.
For a DOT service, your best contact is 1800 304 473, alternatively 132000 and say "nbn fault"
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more