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Jimmac
Level 1: Cadet

Outgoing email setting setup for HP Officejet Pro 8600

We have Telstra DOT. I am trying to re-setup scan to email on my HP8600. It was working but I changed email addresses so changed it in the prnter and it seems to have lost the outgoing settings.

 

There are only 3 or 6 questions dependant on one of the answers

 

Outgoing SMTP - I entered smtp.telstrabusiness.com

Port - I entered 25

Always use secure connection (SSL/TLS) - I did not tick

SMTP server requires authentication for outgoing e-mail messages - I did not tick

If the above is ticked, the additional questions are:

SMTP User ID

SMTP Password

 

When I test I get a message "Server Error" - it gives no clues what the error is.

 

Anyone help with where I might have gone wrong with the settings

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1 REPLY 1
BertieKern
Level 3: Gumshoe

Re: Outgoing email setting setup for HP Officejet Pro 8600

Hi Jimmac,

 

Did you sign up for a new email address with Telstra Business, also do you know if it is a Business Mail Standard or an Advanced account?

 

Try these settings:

 

Outgoing: Server: smtp.telstrabusiness.com

Port: 110 

SSL: No

Outgoing Mail Server Authentication: Yes (same as incoming log in credentials)'

 

Hope this helps

 

 

 

 

 

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