Level 1: Cadet

Panasonic TGP500 Admin Login

Hi everyone,


So I picked up a second hand Panasonic TGP500 SIP base + 4 handsets today. Trying to login to the web interface to no avail.


Have tried to factory reset using the Menu -> #739 process but it seems it only resets the 'user' username to a blank password, and with this login I'm unable to change anything.


One of the guides I followed:


Some of the default logins I've tried:

admin - adminpass (seems to be the default one)

admin - admin

admin - password

admin - -blank-

customerserviceid - cspass


And the list goes on. 


Does anyone know how to properly factory reset it, or at least login to some kind of admin account, so that I can use the web interface to factory reset/firmware update?


Thanks in advance!



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Telstra (Retired)
Telstra (Retired)

Re: Panasonic TGP500 Admin Login

Hi Thomas,


I found the following here. See if this allows access.


 It's saying the username is "admin" and the password is "adminpass."

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Level 3: Gumshoe

Re: Panasonic TGP500 Admin Login

I have same problem.


The Telstra guide here says that the :

User name – Admin

Password – Telstra


This doesn't work. I've tried all the other combinations I can find on the internet. No luck

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