TheJess1
Level 1: Cadet

Perth Outage

This is the second outage in as many months, customers cant call me. (this line has been disconnected)

 

I can call out and internet still works fine

 

DOT doesn't work and all my diverts stop working

 

What more can be done as no cause or help from telstra

 

Just spent over an hour on the phone now they tell me its a massive outage over all of WA, I mentioned the telstra page and my post code show now outages. no eta on fix and no fix but did get my land line diverted to a mobile. not sure how ill know when its fixed tho

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Technical Support
Technical Support

Re: Perth Outage

Just touching base to see if this issue has now been resolved for you or if you have contacted Tech Support on 132 999 to follow up on this.

 

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