Simon9
Level 1: Cadet

What can i do to get Telstra to install a phone line?

Moved office 7 weeks ago and still waiting for a tecnician to arrive to install a bundle of equipment sent to me from Telstra. Does anyone know the trick to get them to do something. I'm thinking of parking behind the next Telstra van that arrives in our street and not moving my vehicle until the operative comes to set up my phone line. Has anyone else tried this or has anyone got any ideas how to get Telstra to do their job? Does anyone out there have any recommendations for a good telecoms company I could swap to?

Cheers

Simon

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Community Manager Community Manager
Community Manager

Re: What can i do to get Telstra to install a phone line?

You should have been given an appointment time for when the technician was going to install any hardware for you. If you don't have an appointment I would recommend calling up to check on the progress of your order/install.

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