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DOT (Digital Office Technology)™

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Pikey18
Level 6: Bloodhound

Wondering if anyone on here has managed to open ports on the IPv6 firewall on the Netgear v7610 aka Telstra Gateway Pro. I am on a Telstra DOT FTTN NBN service so have to use the provided router for 4G backup and phone services. I can open a port to ...

NumbersGuy
Level 2: Rookie

Hey guys, is there a way to buy and manage any of the special (smart numbers ACMA calls them) with Telstra? can Telstra buy one (or many) for me and configure for my business when I have a voice service with Telstra? where can I find more info about ...

Meg_MYOB
Level 1: Cadet

Hi, I have a telstra t48g. If I try and redial a number that I missed I get 'SIP XSI authorisation failed'Please can anyone help? as it would be handy not to have to write the number down just to call them back.Thanks.

Aus_Karlos
Level 1: Cadet

So im about to throw this modem in the bin and i need some help.
1) Currently im unable to forward port 80 without the router deleting the port after 30 seconds.
2) If i make more than 3 port changes on the WebGUI it will lock all ports until reboot.
3) ...

ginabain
Level 1: Cadet

Starting yesterday our cordless phone stopped ringing and being able to dial out. I have tried dialing out and recieved many calls on the phone with a cord. I pressed the bottom left button on the cordless phone that says line and it show one of our ...

Whubbsie
Level 1: Cadet

We have been switch to NBN HFC for the last 3-4 months and we are constantly losing connection, not the NBN box but the provided Gateway Pro. Wireless signal works but the internet connection gets dropped and definitely not the wireless signal going ...

AlphaJ
Level 1: Cadet

My business NBN modem was linked to the wrong phone/ADSL line as it sits next to another business modem. It was working fine but now I connected the actual phone line but unable to re-enter my username and password. The page prompting me to enter tho ...

ShelfordBros
Level 1: Cadet

Hi, I Have a DOT System with Auto Attendant, I now need Multi Level Auto Attendant which clearly states in the Auto Attendant info sheets and in the commpolit system is something that they can do... 4 weeks on 15 phone calls and as many emails, a $99 ...

HZED
Level 1: Cadet

Having so much hassle trying to get a business connection, ordered 10/12/17 nbn tech has been out now waiting for phone to be connected. Have phone number and a line has been at the property for years. Business opening has been advertised for 1/3 bas ...

GaryBJ
Level 1: Cadet

I am a DOT customer, how do phone spammers bypass call forward .. 

NumbersGuy
Level 2: Rookie

Hey guys, is there a way to buy and manage any of the special (smart numbers ACMA calls them) with Telstra? can Telstra buy one (or many) for me and configure for my business when I have a voice service with Telstra? where can I find more info about ...

Gnome1
Level 2: Rookie

I have recently been swithed over to the NBN for our phone lines and have 5 lines on a DOT package.The 5 lines appear on an analogue adaptor that then connects to our phone system. These 5 lines are in a hunt group just as they were before being cuto ...

ShoalBayNews
Level 1: Cadet

Please advise process to complete above for a new digitl business land-line

Invasion
Level 3: Gumshoe

Hey Guys, Captains Log: Wednesday 22/09/16 Still no sign of intelligent life anywhere. It is day six trying to configure my local PBX so that i can have a phone system that works. Everyone that i speak to at Telstra just transfers myself onto someone ...

cadbase
Level 2: Rookie

We've just transitioned from ADSL2+ Internet with analogue PSTN phones on copper to NBN fire-to-the-premise for the Internet and SIP phones through Telstra DOT. Which ports do we need to open to allow the IP phone traffic through our firewall? We've ...

maxros11
Level 1: Cadet

Hi, We arelooking to get TELSTRA web hosting,However im not able to fine any specific details in regards of upload speed on hosting andif there is a actual usage limit. We currently hosting with other company and our upload on the server webpage acce ...

Steve-1
Level 2: Rookie

Can I have any of the Telstra Digital Office Technology products connected to my residential Telstra service?

odie12
Level 2: Rookie

My brother's work has just upgraded from bigpond to telstra business and we now have the Telstra Netgear DEVG2020 router installed.  The technician that attended was helpful, and I was able to setup all port forwarding, remote access, remote desktop, ...

4WAG
Level 1: Cadet

Have been on DOT for a couple of year now, and am generally happy with it. One issue that we would like to see resolved however... We advertise our Auto Attendant number as our main business number on our stationary and advertising etc. Callers can s ...

jorr17
Level 4: Private Eye

Hi,  I'm looking at trying to set up a Brother HL-2130 Printer onto the DEVG2020 printer so that it can be shared across the network. It only has a USB port on it, (no Ethernet), and I'm wondering whether I can share the printer across the network vi ...

Meg_MYOB
Level 1: Cadet

Hi, I have a telstra t48g. If I try and redial a number that I missed I get 'SIP XSI authorisation failed'Please can anyone help? as it would be handy not to have to write the number down just to call them back.Thanks.

LouB2017
Level 1: Cadet

Hi,Our business receptionist can no longer send emails to my bigpond.com account. They are being blocked with the sender getting a message saying Bigpond has detected them as spam. What can I do to enable this user to send me emails again?Thanks

sKraeL
Level 1: Cadet

I'd like to be able to access my work network which is on DOT via the "Telstra Gateway Pro" V7610 (FW version V2.2.1.22) from home (or out-and-about)  using my Surface Pro 4 Windows 10 PC. I have followed the guide carefully.http://www.telstra.com.au ...

sdmcall
Level 1: Cadet

I changed my business over to the nbn on the dot system months ago but was told you dont support a free email box on the dot system. I now have to pay $79 a year to have an email box for my business. Why, when every other provider of the nbn supply f ...

TheMrKarter77
Level 1: Cadet

So we had our nbn installed, and now have internal issues.We used to have our DHCP handled via our server and no issues.However now i cant setup dhcp relay or even alter the dns settings handed out via the router dhcp. If i disable the Router DHCP, o ...

HMike
Level 1: Cadet

I use the DOT windows app on my PC's.At work the PC is connected to a small Windows domain and at home a small peer-to-peer network. I use the same login at both work and home.The software works well from my home PC but at work a call will quite ofte ...

DavidS80
Level 1: Cadet

Hi , I have a customer that has recently signed up for Telstra's Digital office technology. They initally signed up for 4 handsets , but have since had the need for another 2, the customer has purchased the addtional 2 handsets the same model as what ...

cjbroad
Level 1: Cadet

None of the links in the emails I recieved work. Whats the URL to setup your phones?

warrick
Level 1: Cadet

Hi Guys I now have the DEVG2020 router with my Telstra Digital Business i still have the old Thomson router that i would like to use as a switch and wireless AP. is this possible to do>? what settings do i need to change to make it possible

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