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Caza1
Level 1: Cadet

Hi I would like to know if I can port my numbers to another carrier as I have had orders in with Telstra since March this year to convert to NBN however my orders keep getting withdrawn without even contacting me to explain why - I dont know that the ...

stold
Level 1: Cadet

have a business & am considering offering free wifi.  telstra offer a tool - but can't find any info about it. No links / click here for further info etc. Help?

Mustang66girl
Level 1: Cadet

Do I need to plug all T48 phones into a seperate sockets - or just one and the others are connected via wifi ? We are looking at increasing staff to take calls we will also adding a second phone line .  We have NBN ( fibre ) and DOT . 

flare
Level 2: Rookie

NBN has been down in ACT and surrounds since 9PM on Friday 26th July. Forums and Facebook groups confirmed its a widespread issue but Telstra L1 still are not confirming this.  Telsta has also not updated their outages.telstra.com ! Managed to get an ...

Sikofit
Level 2: Rookie

Anyone else having the problem of not receiving a bill. This has been ongoing for ages.My phone calls to telstra eventually fall on deaf ears and there is never any follow up. Last month was another guarantee (finally by an Aussie) it would be sorted ...

Ravikp
Level 1: Cadet

I have multiple V7610 modems in 5 different locations with NBN. Im trying to do RDP in first place.I did same configs in all the location likeallowing a port through Windows Firewall, ( 3389 tcp port) Allowing remote desktop connection,Port forwardin ...

Costo
Level 1: Cadet

We have had a problem with the office phone dropping out frequently since we had the NBN installed. The dropout occurs as soon as the phone is answered. It is not on every call, but is happening 15 - 20 times per day (approx 100 inbound calls per day ...

Huskydog1
Level 1: Cadet

classof69
Level 1: Cadet

I have a DOT service and have noticed that I can only connect about 20 devices to my Netgear V7610 Gateway Pro wifi router.  After that it becomes extremely flaky.   No one at Telstra seems to be able to answer the question of how many devices can be ...

Rob41
Level 1: Cadet

Hi all,
We have a diversion set up that is not diverting. The device shows "online - on mobile" message and an exclamation mark next to all fixed lines. Does anyone know if these two things are related? Thanks

DineshSCBS
Level 1: Cadet

Hello We are running a business from home and have two phone lines. We need to migrate to NBN (HFC technology) over the next few months. We are looking seriously at the following plan which seems to meet our requirements. https://www.telstra.com.au/c ...

NumbersGuy
Level 2: Rookie

Hey guys, is there a way to buy and manage any of the special (smart numbers ACMA calls them) with Telstra? can Telstra buy one (or many) for me and configure for my business when I have a voice service with Telstra? where can I find more info about ...

Gnome1
Level 2: Rookie

I have recently been swithed over to the NBN for our phone lines and have 5 lines on a DOT package.The 5 lines appear on an analogue adaptor that then connects to our phone system. These 5 lines are in a hunt group just as they were before being cuto ...

ShoalBayNews
Level 1: Cadet

Please advise process to complete above for a new digitl business land-line

Invasion
Level 3: Gumshoe

Hey Guys, Captains Log: Wednesday 22/09/16 Still no sign of intelligent life anywhere. It is day six trying to configure my local PBX so that i can have a phone system that works. Everyone that i speak to at Telstra just transfers myself onto someone ...

cadbase
Level 2: Rookie

We've just transitioned from ADSL2+ Internet with analogue PSTN phones on copper to NBN fire-to-the-premise for the Internet and SIP phones through Telstra DOT. Which ports do we need to open to allow the IP phone traffic through our firewall? We've ...

maxros11
Level 1: Cadet

Hi, We arelooking to get TELSTRA web hosting,However im not able to fine any specific details in regards of upload speed on hosting andif there is a actual usage limit. We currently hosting with other company and our upload on the server webpage acce ...

Steve-1
Level 2: Rookie

Can I have any of the Telstra Digital Office Technology products connected to my residential Telstra service?

odie12
Level 2: Rookie

My brother's work has just upgraded from bigpond to telstra business and we now have the Telstra Netgear DEVG2020 router installed.  The technician that attended was helpful, and I was able to setup all port forwarding, remote access, remote desktop, ...

4WAG
Level 1: Cadet

Have been on DOT for a couple of year now, and am generally happy with it. One issue that we would like to see resolved however... We advertise our Auto Attendant number as our main business number on our stationary and advertising etc. Callers can s ...

stold
Level 1: Cadet

have a business & am considering offering free wifi.  telstra offer a tool - but can't find any info about it. No links / click here for further info etc. Help?

Mustang66girl
Level 1: Cadet

Do I need to plug all T48 phones into a seperate sockets - or just one and the others are connected via wifi ? We are looking at increasing staff to take calls we will also adding a second phone line .  We have NBN ( fibre ) and DOT . 

Ravikp
Level 1: Cadet

I have multiple V7610 modems in 5 different locations with NBN. Im trying to do RDP in first place.I did same configs in all the location likeallowing a port through Windows Firewall, ( 3389 tcp port) Allowing remote desktop connection,Port forwardin ...

classof69
Level 1: Cadet

I have a DOT service and have noticed that I can only connect about 20 devices to my Netgear V7610 Gateway Pro wifi router.  After that it becomes extremely flaky.   No one at Telstra seems to be able to answer the question of how many devices can be ...

Jr168
Level 1: Cadet

I am connecting to Nbn Telstra and have been told by a Telstra rep that I need a new modem for small business and they have suggested a netgear I cannot understand why they would not recommend a Telstra modem

BlingCLosby
Level 1: Cadet

Now up to Netgear V7610 number 7 in just on 2 years.Thats count them 1.2.3.4.5.6.7 replacement routers (across 2 Locations) These things are #^!* Can someone please suggest me an alternative.

Meg_MYOB
Level 1: Cadet

Hi, I have a telstra t48g. If I try and redial a number that I missed I get 'SIP XSI authorisation failed'Please can anyone help? as it would be handy not to have to write the number down just to call them back.Thanks.

LouB2017
Level 1: Cadet

Hi,Our business receptionist can no longer send emails to my bigpond.com account. They are being blocked with the sender getting a message saying Bigpond has detected them as spam. What can I do to enable this user to send me emails again?Thanks

sKraeL
Level 1: Cadet

I'd like to be able to access my work network which is on DOT via the "Telstra Gateway Pro" V7610 (FW version V2.2.1.22) from home (or out-and-about)  using my Surface Pro 4 Windows 10 PC. I have followed the guide carefully.http://www.telstra.com.au ...

sdmcall
Level 1: Cadet

I changed my business over to the nbn on the dot system months ago but was told you dont support a free email box on the dot system. I now have to pay $79 a year to have an email box for my business. Why, when every other provider of the nbn supply f ...

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