CrowdSupport®
Highlighted
Level 1: Cadet

call transfer

We have recently switched our business line over to NBN on a Telstra DOT service.  I have very little information about this service.  Can anyone tell me how to transfer an incoming call to another phone number? (I don't mean call forward.....). We have a basic Telstra hand set (a Dect 6.0 phone) and I am wondering if it possible to do it at all on this fairly old hand set? Any help much appreciated.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 16: Special Agent
Level 16: Special Agent

Re: call transfer

Hi - is your handset the Telstra supplied Panasonic KX-TPA60 - it is wirelessly linked to the Panasonic base station KX-TGP600 which is then connected to the Telstra Modem with a LAN cable. If so or otherwise, let me know the model number of your phone. I have the user guide for the TPA60 showing you how to do a Blind Transfer or a Supervised transfer. 

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more