Level 1: Cadet

email bounce back

I cannot one emails to Big pond as I get the below as you can see I cannot even send an email to the support desk to help??

my isp is: [edited to remove IP address]

Message not deliveredThere was a problem delivering your message to postmaster@bigpond.com. See the technical details below, or try resending in a few minutes.The response from the remote server was:


558 5.7.1 5B8504C801F7AEDE Message content rejected due to suspected spam. IB703


Reporting-MTA: dns; googlemail.com
Received-From-MTA: dns; [edited to remove email address]
Arrival-Date: Sun, 02 Sep 2018 19:57:20 -0700 (PDT)
X-Original-Message-ID: <5D04278C-BF14-4C03-AD76-419296502E9D@gmail.com>

Final-Recipient: rfc822; postmaster@bigpond.com
Action: failed
Status: 5.7.1
Remote-MTA: dns; extmail.bigpond.com. (, the server for the
domain bigpond.com.)
Diagnostic-Code: smtp; 558 5.7.1 5B8504C801F7AEDE Message content rejected due to suspected spam. IB703
Last-Attempt-Date: Sun, 02 Sep 2018 19:57:22 -0700 (PDT)

From:  <[edited to remove email address]>
Subject: Support Request
Date: 3 September 2018 at 12:57:14 pm AEST
To: postmaster@bigpond.com.  

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Telstra (Retired)
Telstra (Retired)

Re: email bounce back

I passed this information to the postmasters who advise that this should now be resolved. 

Please let me know if you continue to have any difficulties.

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