CrowdSupport®
Highlighted
Level 1: Cadet

80@ data used?

I keep getting a message I have used 80% of my data. I know I haven't, so what can I do about it?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Support Team
Support Team

Re: 80@ data used?

Hi helenportch2,

Welcome to crowdsupport.

 

When you check your usage on the 24x7 App, how much usage is showing there?

 

Do you have any other services on the account, pooling their data with you?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

My Telstra

Keep tabs on your estimated usage with the My Telstra app.

Find out more