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zeg81
Level 1: Cadet

Apple Music using data allowance

Answered
I've noticed the music I'm downloading from Apple Music is using my data allowance. I suspected this was the case as seem to be using up my data fast. For the last 20mins i have downloaded songs and not used my phone for anything else and I've noticed from checking through my Telstra app I've just chewed through 500MB. How can I fix this?
1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Apple Music using data allowance

If you are streaming it should work, but if you are downloading it won't be unmetered:

"Data Free on Telstra Mobile Network. Non-music streaming use such as downloads, video streaming and social interaction will attract data charges. Telstra FairPlay Policy applies. For use in Australia."
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Apple Music using data allowance

If you are streaming it should work, but if you are downloading it won't be unmetered:

"Data Free on Telstra Mobile Network. Non-music streaming use such as downloads, video streaming and social interaction will attract data charges. Telstra FairPlay Policy applies. For use in Australia."
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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