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Mango3
Level 1: Cadet

Extra Data

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How do I cancel the automatic extra data that gets charged to us if the kids go over the data allowance?
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Extra Data

You can't. It's an inclusion in your plan and can't be switched off.

The new plans that have the peace of mind option do give you the choice of having either the 1GB for $10 option, or having your service throttled to 1.5Mbps.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Extra Data

You can't. It's an inclusion in your plan and can't be switched off.

The new plans that have the peace of mind option do give you the choice of having either the 1GB for $10 option, or having your service throttled to 1.5Mbps.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Goodbye Excess Data Charges

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