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Maic3
Level 1: Cadet

Limit mobile data access times

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Is there anyway to put time limits on a teens phone (Samsung Galaxy note) accessing plan data? I have set the modem to stop his xbox and phone accessing wifi after 10pm but he can still use data and hotspot from phone -currently taking phone nightly and would be much easier if could just stop access after 10pm. Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Limit mobile data access times

You may want to look in to Telstra Mobile Protect, more info on it below.

 

If you log into your Telstra My Account then click on the mobile number in question, you should be able to find it there.

 

Telstra Mobile Protect, you can:

  • Apply internet filters
  • Restrict SMS activity
  • Set time restrictions
  • Block specified numbers and websites
  • Keep an eye on a phone and its internet activity
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

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5 REPLIES 5
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Limit mobile data access times

You may want to look in to Telstra Mobile Protect, more info on it below.

 

If you log into your Telstra My Account then click on the mobile number in question, you should be able to find it there.

 

Telstra Mobile Protect, you can:

  • Apply internet filters
  • Restrict SMS activity
  • Set time restrictions
  • Block specified numbers and websites
  • Keep an eye on a phone and its internet activity
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

Level 23: Superhero

Re: Limit mobile data access times

A family conference might be the cheapest solution.

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
Level 23: Superhero
Level 23: Superhero

Re: Limit mobile data access times

Telstra Mobile protect to my knowledge is free feature available to all Telstra customers with a post paid mobile service.
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.
Level 23: Superhero

Re: Limit mobile data access times

Guility Spark ......It was a little bit of Friday evening New Year light humour, a bit like the dog's wifi collar!!

 

PS Thanks  G.S. !!!!!

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
Maic3
Level 1: Cadet

Re: Limit mobile data access times

Thanks - this is perfect and I can even see all the numbers and websites he has called/accessed.

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