Level 1: Cadet

Number transfer

hi  i just came accross from vodafone to telstra and when filling out the questioner i said i wanted to bring my number over i did click that but it hasant happened can you fix this please as i want to use my number not a new one i think the number telstra gave me was <removed for your privacy> please do this asap thankyou marie

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Level 22: Superhuman
Level 22: Superhuman

Re: Number transfer

You'll need to call the mobiles team on 132200
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Telstra (Retired)
Telstra (Retired)

Re: Number transfer

Hi there @marienash58

Did you manage to get in touch with any members of our team to have this looked into? If not, you will need to do so in order to have this rectified.

Let me know where your situation currently sits Smiley Happy

- Will

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