NotHappyJan50
Level 1: Cadet

Premium SMS and Telstra Carrier Billing

Did Telstra forget the ACCC ruling and their obligations when it came to 3rd party charges ? Just receieved a bill with an extra 99.99 being charged for SMS Connect. This is a scam and for some reason Telstra billing allowed it to be charged. Yay now endless hours dealing with billing to dispute it. MERRY XMAS GUYS AND THANKYOU.

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Support Team
Support Team

Re: Premium SMS and Telstra Carrier Billing

Hi, 

 

Appreciate the concern with SMS Connect charges. Do you happen to have settings in your handset for read receipts relating to SMS? 

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